Kroger

There's a commendable level of dedication to ensuring that customers have an unparalleled shopping experience, and it's evident from the immaculate aisles to the systematically organized shelves.

At this Kroger (17194 Preston Rd, Dallas, TX 75248) what really set this experience apart was the assistance I received from two outstanding cashiers, Carol and Terrica. These two ladies went above and beyond to help me understand and maximize the benefits of my gas points after purchasing groceries. Their patience, expertise, and cheerful disposition turned what could have been a confusing ordeal into a genuinely delightful encounter. It's not just about the points; it's about the comfort and the care they showed, ensuring I was well-informed and pleased with my visit.

Additionally, for those who, like me, are fans of the self-checkout, Kroger's associates here make the process a breeze. There's always an associate nearby, ready to offer assistance and ensure that your checkout process is as smooth and expedient as possible. And speaking more broadly of the associates at this store, their consistent pleasantness and eagerness to help do not go unnoticed. It's a testament to the store's commitment to customer service.

In a world where genuine service often feels like a rarity, Kroger's stands out. Thank you, Carol and Terrica, for being shining examples of what excellent service looks like. I'll undoubtedly be back, not just for the great products and deals, but for the superb service that makes shopping here a pleasure.

Stopped by to grab some quick groceries and the store looks nice and clean. The parking lot was under construction and a little confusing, but the inside was normal. Everything was fully stocked, even the chip aisle which was a rare sight to see for me. They have good options with typical prices, just like every other Kroger that I’ve been to.