(December 24, 2018, 5:24 pm)
Hi I have called several times to just get the proof for a stone ordered in September 22, 2018 we purchased a stone cash and have yet to receive the proof. Was promised by the anniversary of my dear mother's death date Dec 3. Still do not have any details yet lots of messages. They Never return calls. ????♀️ the contract says 21 days after paid in full signed 9/22/2018 we knew it may take a little longer but geez it's November 26, 2018 still no proff emailed as promised and nobody knows anything. I will update you
When they decide to call me back.
???????? praying it will be this year.
Update : 12/12/2018 I did get a call from John the General manager he responded to my message and had someone really nice called me back , all they need was a paper signed. On Dec 12th they email the document I got the signature next day back to them and they offer to place my order quickly and offered a nice keepsake magnetic Marker they apoligized for the delay .
My sister went to my moms grave this morning on Christmas Eve
Dec 24th already the stone was installed .
She sent me pictures. I was so happy had to post a new review.
So from the Dec 12th date When
I got a call From Michelle and John at Lincoln on Dec 21, 2018a nice marker was delivered to my Home.
12/24/2018. I am so impressed with how quickly, not only kept their word they promised the stone by Christmas and it was received by Christmas Eve a day early. ???????? very happy with the service in the end.
It's beginning to look a lot like Christmas thanks to Michelle and John stepping in and moving things forward. I am impressed with how quickly and professionally they worked on helping me complete this last task in the memory of my dear sweet mother. Thanks to Lincoln Funeral Home the family of Mrs Gladys Faye Henry.