Gold3pl, Llc

We have just started working with Gold 3PL over the past few weeks. They have been incredibly easy to deal with so far and make our logistics in the USA both economical and timely.

Gold 3PL has great customer service and also an ability to work with a wide range of goods, from smaller packages to the big and bulky (ours are typically 50-60 lbs). Their transport rates with the likes of UPS and Fedex are far better than any rates we could get ourselves by working directly with the couriers, so part of their operational costs are offset by the savings we are seeing in freight.

We switched 3PL every 6 to 8 months due to poor service, loss of inventory, getting product damaged, wrong shipment, etc. It's been over 15 months since we have moved to Gold 3 PL. We are extremely pleased with their service in the Houston location. All of our issues are resolved. Shonn, Anthony, and Basilio are an excellent team that has provided excellent customer service, good care of products, shipping orders on time and accurately maintaining the inventory. We have increased our volume with them due to their high dependability and reliable service provider.

Utilizing Gold 3PL for a year has been truly impressive. Transitioning from in-house management of our 1200 SKU's to outsourcing was a crucial decision after evaluating 20 providers, and Gold 3PL stood out.

The initial challenges of handling our extensive SKU inventory were met with dedication and hard work from the Gold 3PL team, setting them apart. Throughout our partnership, they've showcased a commitment to improvement:

• Continuous service improvement is a standout feature, ensuring our logistics needs align with evolving industry standards.
• Proactive adoption of new standards reflects Gold 3PL's forward-thinking approach for future-proofing our logistics.
• Actively seeks and values client feedback, demonstrating a commitment to understanding and meeting our specific needs.
• Exceptional team coordination and collaboration have created a seamless and efficient workflow.

I highly recommend Gold 3PL to any business seeking a dedicated and evolving 3PL service provider.