Category: | Health, Store, |
---|---|
Address: | 388 E Hwy 67, Duncanville, TX 75137, USA |
Postal code: | 75137 |
Phone: | (972) 296-2025 |
Website: | http://www.totaloptical.com/ |
Monday: | 8:30 AM – 6:00 PM |
---|---|
Tuesday: | 8:30 AM – 6:00 PM |
Wednesday: | 8:30 AM – 6:00 PM |
Thursday: | 8:30 AM – 6:00 PM |
Friday: | 8:30 AM – 12:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I came in to browse frames while my family member was at her appointment, not thinking I would find any I liked. I met Carmen the manager, her expertise in finding frames for all face shapes was top notch!! She found 2 that were perfect for me! 🤓🤓. If you can never find frames like me, go see Carmen today! You won’t be disappointed.
Recently went into Total Optical, for some sunglasses not really sure what I wanted! Carmen did an amazing job at finding the perfect pair for me! Not only do they fit and look great, but they are exactly fitting to my personality. Now I just have to make sure my daughter doesn’t steal them!!! Thank you Total Optical (Carmen) I can’t wait to bring you my grandmothers glasses after her cataract surgery!
I love the feel of the office, the staff is amazing and most of all Carmen is personable and she knows just what me and my family like. This office always has amazing frames for me to choose from. I drive 30 miles just for the experience of the office. I have been a customer for the last 5 years and I’ve visited a number of Optical Offices but none as good as this one.
After cataract surgery, I wanted to use my glasses that I loved to become my new sunglasses & bifocals. However, when we started adding up all the costs because mine were rimless & required additional costs to redo, it was too much. They had specials that included new frames that were half as much but none were rimless. While I was looking at those options, the manager asked the associate what I was looking for in particular. When he told her, she informed us that some rimless ones had just come in that were part of the special. They turned out to be what I wanted. I so appreciated her asking & making sure I was getting what I wanted but at a much better price!
I picked them up yesterday & they're great! With transition, anti-glare, protective coating, no-line bifocal, & rimless, they're almost the same as my original pre-cataract surgery pair. My eyes feel protected & I can see everything well!
For someone who was very inexperienced with glasses, Keith was very attentive and supportive with assisting me with selecting and purchasing my first pair of glasses. His attention to detail and personable decorum put me at ease, which reduced my anxiety about the whole experience. I would highly recommend Total Optical and Keith for the next time you are looking for eyewear.