Greentec Hybrid Batteries

Great place. The guys there did all the service fast and efficiently. They also explained things that they did to my car that I did not understand.

We have been customer service at GreenTec, Richardson for three years after owning 2 older used Prius vehicles-replacing batteries on both. They have good customer service from (sales + John onsite and prices that are unbeatable and will save you a fortune compared to dealership prices. They have gone above and beyond when we have had concerns and have looked at our vehicles when there is a concern. We are very pleased.

Sunday PM the Christmas tree lit up on the dash. Toyota diagnosed the battery was failing on my 2007 Camry Hybrid at 11:00 AM on a Monday, I called numerous places including Greentec. Green tech go me in at 3:30 and were complete with the battery install by 5:00. John and Seth did a great job, were professional and very informative. Yes, I paid $2200 plus $150 for the install of a NEW battery pack, but it was $5500 at Toyota. the 13 year old Camry was averaging about 26-28 MPG in the last year. The trip home Monday night it got 40 MPG and the battery pack stayed full.
4 year warranty was pretty cut and dry. New Wheels, Dash, Brakes, headlights and now batteries including the 12V. Now the car is good for another 160,000 miles.
I live in McKinney, Texas and the shop is at 660 International in Richardson, TX

These guys stood behind the previous owners warrenty. They transferred the warranty to me, fixed my car in less than 1/2 day, charged me zero, offered to stay late if it would help me. The mechanic gave me information on how to do a non related repair that I wanted to do myself. I have worked in the automotive industry most of my life. Customer service at this level is extremely rare to find. I wont hesitate to use and recommend this place in the future.

If you own a hybrid car I would encourage you to take it here first. They will do a free diagnostic if you bring the car to the shop. The dealer wanted $150. After speaking with John on the phone he agreed the problem was most likely one or both batteries. He gave me an estimate over the phone for parts and labor. Within minutes getting off the phone I received written estimate by email. All I could get out dealership was that I needed make an appointment for the $150 diagnostic. This would apply towards any repairs they made but I was never able get information on battery costs and labor. They tested both batteries at Greentec and other components at my request for free. The amount they charged to replace the battery was exactly what I was quoted. They are very serious about providing good customer service while keeping hybrid batteries out of landfills.