Jalena Baker was such a huge help setting my Fiancé and I up with our joint account!! The professionalism that citadel strives for serious my shows. I look forward to counting on citadel and Jalena for all of our banking and financial needs!
Today was my first time visiting a Citadel branch and it was a awesome experience! I was helped by a senior representative named Susan Schmidt she was great in helping me open my new checking account she was also able to get me a new credit card. My experience was more than I expected with her and all the members of her team it was very pleasant to meet them all and I walked out of there very satisfied..
Just opened an business account with the friendliest banker Jalena Baker! She took the time to explain all the benefits and advantages for my account. She even took time to write a handwritten letter to me. Looking forward to a great banking relationship.
Susan Schmidt made my auto refinancing and opening a checking account so simple and incredibly fast. I really felt that she was working for me and doing everything she could do to save me money.
She was awesome. I would definitely recommend her and Citadel to everyone. They worked around my schedule. Thank u Susan Schmidt and God Bless You and ur family.
Ms. Baker, and the entire management and staff of this branch, really went out of their way to answer my questions and explained everything in a very straightforward and easy to understand manner. I had several questions concerning both a personal account and opening a business account. I was treated respectfully and honestly, even when they couldn't provide me with the answers I was seeking. She simply answered that she would get back to me when she had a chance to ask the branch manager, who was out of his office at that time.
I look forward to a long and productive relationship with these fine folks and I am certain you would find them just as friendly and helpful for all of your banking needs.
Great people