(April 20, 2023, 3:35 pm)
Brian Meusborn is a fantastic doctor. He's helped me learn so much about my health and I wouldn't know I was misdiagnosed with ADHD as a kid and was actually Bipolar II if he hadn't listened to my concerns and got me to the referrals I needed. The only issue I ever have is with some of the staff as the front desk. They aren't exactly the friendliest group sometimes, and they can get confused when looking at your information. One tried to tell me I had NOTHING on my deductible for the year yet, when in fact I've gone way over the deductible now and I had to have an agent from my insurance company explain it to her. The girl got offended that my agent had to force her to tell us what the average price for our visit should be, it was like pulling teeth to get an answer, even though it's pretty reasonable to want to know the average ball park of payment so you're actually prepared. So the doctors and nurses are fantastic, but their staff at the front desk and who answer the phones? Yeah, they aren't very good.