Denton County Tax Office

Transferred a vehicle title and registration. Arrived on a Friday, right near closing time. Parked right out front. Went in, took a number. It was a very short wait and, as long as you have all your documents in order (RIF) and the necessary ID to back it all up, you should have no issues. Was in and out in a jiffy and the staff was courteous and professional.

It was a wonderful experience ! Record office was very helpful and polite. Keep up the same service and attitudes of caring to service our community.

Getting antique plate for my toy car and had to be at the office. The Denton County Tax Office reopened June 1 when the pandemic is under control.

Website says to call to make appointment but on the phone I was told no need for appointment it is first come first served. I am guessing the volume is not as much as expected. Waited about 15 minutes which was reasonable.

The office entry and exit is set up for 1 way flow. Customers wait at main entrance until allowed in so that not too many people are inside. Inside the waiting hall chairs are set up for social distancing. Staff wears mask but customers are not required to. There is cleaning staff that cleans the booth each time a customer left.

The staff was courteous and efficient. I had to get the randomly issued plate because I don't have my own correct year of manufacture plates. I was reassured by the clerk that once I will find the correct year of manufacture plates I can change to that.

It was difficult to find information of what plates were used after 1994 when the state switched to a sticker on the windshield instead of on the plate.

She went on to help me with finding the correct year of manufacture plates by showing me the list they use with pictures of the plates for the year. Now I can search for the plates and don't have to rely on whatever the vendors try to sell me.

Very prepared for COVID19 standards: organized, safe distancing, surfaces disinfected after each customer. The agents were all so friendly, polite, and considerate!! The sitting area is clean and well spaced. The clientele was respectful and at least 8 of every 10 were wearing masks. A very pleasant experience! Nothing like the nightmares of long lines, long waits, and stressed out agents; this was a good experience! ???????????