Brookdale Lewisville

My mother spent only about six months here after bad experiences at two other places. While the other two facilities had nicer and newer facilities, Brookdale Lewisville was by far the best place we found after literally visiting dozens of Assisted Living facilities and moving into two of them! They made the last months of mom's life so much better by giving her a place she became familiar with and the best Med Tech on the planet, Josie!!

My mother was on hospice for cancer and fell around 11pm one evening. Thankfully, Josie called me to let me know as they usually call the Hospice Nurse rather than transport to the emergency room. I was at work and unable to go there. At my request, they called 911 to take her to the emergency room where they discovered she had fractured her hip. After not cooperating with treatment at the rehab facility, she was told she had to leave the Rehab place. Needing a lot more care, Brookdale Lewisville decided to welcome her back and significantly increase the assistance she was receiving. Even with the added cost, it was only back to the same rate she had been paying at the first place she moved into.

As the surgeon warned, she did pass away just two months after her fall. Brookdale went above and beyond to help my mother and brought such healing to all of her family with their kindness towards her. She was able to spend her last month back at "home" where she had become familiar with the staff (especially Josie) and was checked on regularly. I regularly heard Josie greet each resident as she went in to check on them and visit with each of them. Every resident wants Josie to be their personal Nurse, and she has a great compassion and patience for even the ones who are more challenging/grumpy simply due to the aging process.

The new director Jamie was also a great advocate for my mom in inviting my mother back after her fall when she was unable to complete her rehab. This would not have happened any other Assisted Living Facility. My mother's only wish we recalled growing up with her was to not be put into a Nursing Home. With only a few weeks, Brookdale allowed us to fulfill this wish of my mom's, and we are so very, very grateful!!

My sweet mom is a resident at Brookdale Lewisville. It has been a adjustment for my mom moving into an assisted living but she is getting used to it. We are so happy she is close to us. Justine (Med tech) and Jackie (RA )have been Amazing to my mother. They truly deserve to be praised for all they do! We are so grateful how kind and caring they are to my mother and all the residents who live here. We visit my mother a few times a week and we are always greeted with a smile. I just wanted to thank them for all their hard work!

My father was a resident of Brookdale Lewisville for the last 9 months. We could not have found a better place to entrust with the care of our father. We are incredibly grateful to the staff for the care they took to welcome dad into the community and look after him. I must note the amazing work done to keep all (staff included) safe and Covid-free during this pandemic. That is an enormous undertaking and they made it look effortless. My family is thankful for the team at Lewisville Brookdale and I highly recommend their services should you need to find a community for your loved one.

My mother has been at Brookdale - Lewisville for the past 8 months and is very happy with our choice of senior living facilities. The level of care and concern from all staff members is outstanding. She felt welcomed and important from day one. She has had some ups and downs health-wise, and when she went to the hospital, several residents went on an outing with the director to visit her and bring her flowers and a card hand-painted by a resident who is an artist, signed by many residents and staff. That really cheered her up! The activity director is phenomenal with a full calendar of fun events planned every day. No matter when during the day I visit, the residents are engaged and happy. My mom "complains" that she is so busy that she is hardly ever in her apartment! (She could say "no" when she is encouraged to join in on activities, but the staff is pretty persuasive.) :) The chef is excellent and the food is delicious with a wide variety of menu choices. I highly recommend Brookdale!