Texas Health Family & Urgent Care

Absolutely amazing!!! I had prior before going here, to Lewisville hospital because I thought I ruptured my ear drum and couldn't hear. The ER Dr. told me that my ear drum looked "irritated and gross" and that they couldn't do anything but for me to go see my ENT. My ENT couldn't get me in for another week. I called THF&U and they told me they accept walk ins. I came in on that Saturday and they got me checked out right away and gave me more answers then Lewisville Medical Center did. I would truly trust them more then the ER at LMC. I highly recommend THF!! Great and friendly staff and fast appointment. The Dr was amazing and answer all the questions she could for me. Unfortunately I have a history with my ears, so I knew not all my questions could be answered. My was very upset about what the LMC did and was able to make me and my husband more comfortable! My would love to take this Dr my primary!

I am not sure why there are so many negative reviews about this clinic and staff, but my recent visit was good in every way. The office was clean and very tidy, in contrast to many clinics that are dirty and disorganized. The physician I saw was courteous, patient, and not in any rush to get through my visit. Undoubtedly the best urgent care clinic I have ever visited. A thumbs up all the way.

So my wife wasn't a huge fan of the doctor but the staff was amazing! The doctor she saw was great, she got what she needed (on a saturday) as a PCP visit which saved a lot of money.

There are bad reviews about the follow up. The follow up for my wife has been amazing. They have really gone above and beyond. Maria calls my wife every few days because the doctors office the referral was sent to has been dragging their feet on the appointment. Maria gets a star just for herself, everyone else and the office itself earned the other 4 stars. Really glad we found this place!