Brake Masters #206

Service was awesome! Several things done today quickly. Grat price. Fernie the mgr is great. Been using this place for yrs.

I have been going here for years now and they are super kind and explain exactly what needs to get done to my car and why. I’ve moved around in the past years but no matter what side of town I’m on I always come back, it’s the customer service that makes all the difference!

This was my first time at Brake Masters and I was very pleased.

My car was making a screeching sound every time I stepped on the brakes. Their technicians found that both my rear brakes had completely worn out.

They replaced my rear brakes with all new parts and gave me a good deal on the lifetime warranty.

Their service was fast, courteous, and professional. They were very knowledgeable and explained things in simple, easy to understand terms.

They seemed very trustworthy and reliable, and there was no pressure to try to upsell me.

I also mentioned that I had a problem with a motor mount, and without me even needing to ask, they took a look at that and gave me an estimate.

They were great! Fast, friendly, and professional. I would definitely go back and recommend them to friends and family.

I researched them beforehand and found that they are BBB accredited and have an A+ rating, which is excellent! 👍

Everything about this shop is great! From the gentleman who answered the phone and answered all my questions to the thorough inspection of my vehicle to determine the best course of action.

Everyone was polite and knowledgeable. I went in knowing I needed at least an oil change and my rear brakes completed. Turned out I needed front and rear done, which we know can be expensive. However, instead of trying to sell me everything expensive, they took the time to measure the rotors to see if they could be turned versus replaced. Which in turn saved me money.

They let me know of additional repairs that needed to be addressed and were very respectful when I declined some of the others. They were pertinent like failing brakes.

I will always recommend this shop and continue to bring my vehicles here.

Also, the whole facility was very clean including the restrooms! Thank you for that.

Fernie and Robert always provide excellent customer service. They are very professional and always answer all of my questions . I took my vehicle in thinking I needed new brakes but the car had rocks between the backing plates and it was not necessary to replace brakes. I am very grateful for their clarity and honesty.