Canales Furniture

Thanks Rawley and Canales Furniture we love our big dinner table. Just what a big family in the country needs! You guys went above and beyond what was expected! Now when we need furniture we know where to go!! 🇨🇱🇺🇸

Rawley was Amazing! He made shopping smooth and very entertaining. He knew exactly what we were looking for and didn’t try to up sell anything! Very knowledgeable and honest!

Thank you Rawley!

Rawley and his team offered excellent customer service to my mother and I. Everything we inquired about was in stock and we were made to feel welcomed. Will definitely recommend to my family and friends. Great store.

Update: Thank you very much for the call. We appreciate you reaching out. Customer service is a very rare thing these days and we are honestly shocked to experience it again. Updating to 5 stars for outstanding customer service.

I wanted to make this a 5 star review, and the first visit was. Madison was great when we went in looking for a new sectional. She gave us the tour and helped us look through the different choices and was just generally pleasant and enjoyable to do business with. The manager that helped us with setting up the delivery etc was the same way. So, first visit absolutely excellent. Skip to today, we go in looking to buy a recliner because of the great service the first time. Nobody else parked out front, no other customers wandering around inside and zero interest was taken in helping us. We asked about recliners and the answer was "all the reclining chairs are over there" and pointed in the direction of the front door. I didn't see what I was looking for so we went over to the large display they have to search through what they can order. During that time not a single offer to help. We came in looking to spend another grand and possibly more to replace old furniture in our house but will be looking elsewhere I guess. It's a bit disappointing really because we prefer to spend money in our own community, but again, Madison was awesome and we really enjoyed our experience with her.

We had a great experience yesterday at the Waxahachie location. We were greeted at the door and assistance was immediately provided. Our sales associate Madi was very pleasant and the manager Mr. Duncan made us feel at home. He recommended good local eating restaurants and other local information I inquired about. The price matches were definitely honored as well as the assembly fee quoted over the phone. We'll definitely be back for other future furniture needs.