| Address: | 27225 Southwest Fwy, Rosenberg, TX 77471, USA |
|---|---|
| Postal code: | 77471 |
| Phone: | (281) 342-5611 |
| Website: | https://www.legacyfordtx.com/ |
| Monday: | 7:00 AM – 6:00 PM |
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| Tuesday: | 7:00 AM – 6:00 PM |
| Wednesday: | 7:00 AM – 6:00 PM |
| Thursday: | 7:00 AM – 6:00 PM |
| Friday: | 7:00 AM – 6:00 PM |
| Saturday: | 7:00 AM – 4:00 PM |
| Sunday: | Closed |
We recently had our 2014 Fusion worked on. We worked with Roland in the service department. This man was excellent. He helped us from start to finish and always kept us in the loop. He made the experience less "sterile" if you will. More like we were old friends than strangers that just walked in for service on their car. The car ended up being there for over a month due to several issues and covid and stuff, and he was so apologetic, as if it was his fault. It wasn't. He even went to battle with the warranty company for us! Then when we were leaving, he offered us a car wash at least 3 times, once again, because the car sat there for so long. The rest of the service department was amazing too, my car drives like a dream and I almost want to call them and ask if they are sure they gave me the right car back. Anyway, the moral of the story is: you can trust your car with these people. They will take care of you. We have 3 Fords and we have been to over a dozen Ford dealerships (unfortunately) for various issues and this is by far the best one.
The 5 star rating is particularly for one person in service. When dealing with Legacy Ford Service, do yourself a favor and ask for THOMAS. He really cares about his customers and understands the frustration of having problems with your vehicle. Personally, I will only deal with Thomas (the other guys are nice too don't get me wrong). Ford in general does not seem to care much about their customers since they have millions they don't care if they lose one, so Thomas is the only reason I keep going back to Legacy Ford for service and all my vehicle purchases.
Service 281-214-5349; Parts 832-612-3782; Quick Lane 866-399-1621; 27225 Southwest Freeway Rosenberg, TX 77471; Service. Map. Contact. Legacy Ford of Texas. Call 281-214-5341 Directions. ... 281-342-5611 x2054; Thomas "Red" Sims Service Advisor. Name Title | | | Valentino Aguilar Service Advisor. Se Habla Español . vaguilar@legacyfordtx.com;
Service 281-214-5349; Parts 832-612-3782; Quick Lane 866-399-1621; 27225 Southwest Freeway Rosenberg, TX 77471; Service. Map. Contact. Legacy Ford of Texas. Call 281-214-5341 Directions. Home Custom Factory Order 2023 Specials Specials New F-150 Offers New Bronco Sport Offers New Escape Offers New Edge Offers
(281) 342-5611 (281) 342-5611. Reviews. 4.8 (754 reviews) A dealership's rating is calculated by averaging its lifetime reviews. Want to share your experience with this dealership?
No need to Tackle Maintenance on your Own: Legacy Ford Has a Great Team of Ford Service Specialists Serving Drivers from Rosenberg, Katy TX, Richmond TX, Sugar Land, & Missouri City From oil changes to overhauls, no job is too big or too small for the Legacy Ford service staff. We're here to keep your new Ford running like new for long after you've driven it home for the first time as a proud ...
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