Category: | Electronics store, Car repair, Store, |
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Address: | 828 Marina Bay Dr, Kemah, TX 77565, USA |
Postal code: | 77565 |
Phone: | (281) 538-9377 |
Website: | https://www.yescenters.com/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Jason at Y.E.S. spent two days working on my boat air conditioning system. I have three units with two pumps. Two units were indicating high pressure and shutting down. Jason back-flushed the units, descaled them and the hoses, and topped them off with refrigerant. I was impressed with this young man’s organization skills as he worked on other parts of the repair while the descaling was going on. He even repaired a leaking Pex tube he found at my water heater. I enjoyed Jason’s enthusiasm and eagerness to get the job done. He wouldn’t even stop for lunch! Also, he never made me feel like I was getting in the way and patiently explained his plan and what was going on. I’ve owned several boats and dealt with many service techs. None have been as agreeable or have done such quality work as Jason. If you get Y.E.S. to work on your AC, just hope you are lucky enough to get Jason assigned to your job.
Kelton Ogletree
2017 Fountaine Pajot MY37
Pine Knot
I want to publicly thank YES for the great service I just got. We had a trip planned and discovered a small fuel leak. Everyone said they were two weeks out on small jobs. Big jobs take priority I guess. It looked like our trip would be cancelled. We called on Monday morning and they sent Eric out Tuesday. He got us fixed up. Great work and great service.
Awesome customer service. Numerous yanmar genuine parts on hand.
Fantastic company! Jim and his staff are efficient, friendly and very knowledgable!
Honest Prices and Real Customer Service!
We can’t say enough good things about this company and the staff. My husband was out of town when we had our boat delivered from Florida to Texas. I was at the dock to meet the captain in August on one of those 115 degree Texas summer days and just like that the AC stopped working! I was frustrated and didn’t know the systems. I called Yacht Equipment Services and they showed up the same day to help. The technician (Jason) spent all day walking me through the system, what happened, what needed to be replaced and offered options on the replacement parts so we could choose the most affordable route. This was one of those times where I was in a corner, needed to get this fixed right away and didn’t ask price questions. So come time to settle the invoice I was expecting the worst. I went into their office and was pleasantly surprised at the cost since it was way under what we have come accustomed to pay given our experiences with south Florida dealers!
Fast forward a few weeks and we had a centrifugal pump go out on a Saturday afternoon. We called Y.E.S. marine again and they had already closed for the day. However, we called their cell and he came back to open the shop to see if he had the pump. Turns out he didn’t have the part we needed but the simple fact that he stopped his day to reopen for us is customer service rarely found in the boating industry. The staff we have met have all be professional, friendly and easy to work with. We love doing bussiness with companies like this and will continue to call them first for everything.