Category: | Car repair, Store, |
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Address: | 3314 Texoma Pkwy #1, Sherman, TX 75090, USA |
Postal code: | 75090 |
Phone: | (903) 807-0531 |
Website: | https://www.parkwaybuickgmc.com/PartsOrderForm |
Monday: | 7:00 AM – 6:00 PM |
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Tuesday: | 7:00 AM – 6:00 PM |
Wednesday: | 7:00 AM – 6:00 PM |
Thursday: | 7:00 AM – 6:00 PM |
Friday: | 7:00 AM – 6:00 PM |
Saturday: | 7:00 AM – 2:00 PM |
Sunday: | Closed |
Had my oil changed and Nadia in service honored my coupon. Thankful for her customer service. However, while waiting, I overheard a sales m.gr talking down to a salesman. Both were older but the manager talked to the salesman like he was two. I thought to myself as I watched for an explosive reaction from the salesman to his superior. I could not believe what I saw. The salesman reacted humbly. The sales manager continued to show his true colors. The salesman took it. Approximately 20 minutes later the salesman approached me and asked if I were ok or needed water? I told him I was fine and thanked him. However, I asked for the name of the tall, slender, elderly manager but guess what? The car salesman said it didn't matter. It was like water off of a ducks back. I was shocked but his response was still to remain humble. I told him that I wish I had his reaction. I was still boiling after 20 minutes had passed from him being talked down to. Obviously the man needed his job. However, this ensured me that I would never want to put my money in that horrible sales mangers pocket. I pray God makes it right for the humble salesman. Really love the service dept.
Just wish they vacuumed inside the car since you pay for wash.
Great service
Very friendly and helpful. They treat you like a friend that wants to help. They take their time to help you.