Siempre Grocery | Houston WIC Store

The place is great and convenient for customers, and it makes life easy for us moms with small babies. I have a 3 year old and 10 month old twins and a bad hip, but I just have a friendly suggestion. I ordered a few fruits, vegetables and some eggs online and I chose a scheduled time slot. I arrived and I swear I sat in my vehicle for almost 30 minutes and nobody addressed me at all even after I clicked "I'm here" on your site. I said 🤔 So I called and no answer. Customers were going in and out back to back, in a steady flow, one by one and eventually the employee came out helping a customer with her groceries, so I asked her about my order and she apologized but said that she was busy. I could see that clearly, but customers that order online using curbside are customers too. I ended up going inside to grab my stuff because I was running out of time. I feel that the store attendants should help customers as they arrive and have more control and assertiveness and not be scared of customers that walk in because that's why I feel I was ignored. You tell the customer inside, "Excuse me, I have a curbside order I need to deliver before I assist you." I as a customer walking inside would totally understand this and I would wait my turn. So store owner, if you see this can you please tell your employees not to ignore curbside customers? Otherwise, what am I using curbside option for then? Anyway, that's all I have to say about that, but everything else is great.

They have similac sensitive in the 12.5 oz cans that I am able to get on WIC!!! & Alana(I think is her name) was really helpful also.

Great Service
Fast Service
And the women is such a sweet heart she's always offering to help carry out your bags to your car