Category: | Veterinary care, |
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Address: | 902 Veterans Dr, Kyle, TX 78640, USA |
Postal code: | 78640 |
Phone: | (512) 967-1119 |
Website: | http://deeprootsvet.com/ |
Monday: | 8:00 AM – 5:30 PM |
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Tuesday: | 8:00 AM – 5:30 PM |
Wednesday: | 8:00 AM – 5:30 PM |
Thursday: | 8:00 AM – 5:30 PM |
Friday: | 8:00 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
My review won’t justify how amazing this clinic is, you have to see for yourself how truly incredible they are. It can be so hard to find a privately owned clinic that stands by such an incredible set of values, remembering their roots! Starting with Dr. Guzman, a gem of a doctor and we are so grateful for his ethical practice and kind heart. Dr. Guzman is attentive, honest, extremely knowledgeable, and is also one of the most gifted surgeons I have ever come across. Dr. Benard is also a phenomenal vet with a wonderful heart. As for the staff, they are just as wonderful and truly take the time to treat your baby like their own. It is clear the staff are well trained by phenomenal leaders who have fostered an amazing culture. You all are doing an amazing job making a difference, keep up the great work!
Thank you for taking such good care of my Penny :)
I took my two pet snakes to see their exotic vet and had a great experience! Friendly and expedient scheduling, clean space, and really professional but personal technicians/doctors. This will be my regular snake vet!
If I could give this place and their staff a million stars I would. Staff was PHENOMENAL! From the very beginning of the entire process with Emily in the front desk, to Scarlett the vet tech, all the way to Dr. Bernard.
Emily dealt with my mother despite her limited English with nothing but patience and kindness.She tried her best to schedule us in multiple times despite their packed schedule to get us in ASAP. To Dr. Bernard giving a thorough exam to our dog, listing all of the options available to treat our dog, super informative, detailed, extremely kind and gentle with our suffering dog. To Scarlett, our fave, who went over our options once again because she saw how conflicted we were when it came to making our final decision. Scarlett treated our doggo to some sweet treats that definitely made him feel both happy and spoiled before parting. My mother and I feel like they all were angels sent to help us go through the process of our putting our beloved 14yr old husky down. They allowed us to be present through the entire process of putting our dog down, they waited on our entire family to arrive from Austin to be present, they never rushed us despite having a packed schedule, they comforted us multiple times and reassured us we were making the right decision. As a family, we cannot stress how meaningful their service was to us in a time of extreme pain and vulnerability. They were so compassionate with our Yuma and so gentle with him as if they had known him forever and never treated him like he was just another customer.
Moving forward we cannot see ourselves going back to our previous vet who had been treating our dog for many years or any other place that is not here. They have made new customers for a lifetime and will definitely get our recommendation wherever we go.We can't thank them all enough, especially Scarlett.
Thank you all so much for taking care of my 2 pets that were sick this week. Marley is home and doing much better thanks to the care received by Deep Roots.
Dr. Bernard took the time to explain everything in detail and how to move forward to have my pet healthy again. The whole team really cares and made me feel very grateful to have found this clinic. Thank you again!