Category: | Store, |
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Address: | 201 W Smith St, Cleburne, TX 76033, USA |
Postal code: | 76033 |
Phone: | (214) 943-5583 |
Website: | http://www.demasewingautomation.com/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Working with the folks at Dema Sewing Machines has been a wonderful experience. They were extremely helpful throughout the purchasing process and have continued to be extremely helpful answering all of my questions. I look forward to my company's next machine purchase with Dema Sewing Machines.
As customers go, Mike and I are a worst case scenario waiting to happen, which made us a perfect opportunity to test Dema Sewing's support systems. A couple of guys working on a post-retirement (not for profit) side gig, and neither of us having used a sewing machine since 1973 Home Economics class. What could possibly go wrong?
I worked with Dinah on the front side, as she determined the right machine. Dinah had me send her our webbing and shapes we needed, to determine the right stitches. They preprogrammed them for us, which alleviated concern on my part.
Once the machine arrived, we decided we'd try building some prototypes on (of all days) Labor Day 2023. Unfortunately the machine kept clogging, the tread snapped off, and the stitch was messy and loopy. We were pretty sure it had something to do with tension (and us), but who knew. Obviously Dema wasn't open, so Mike called the following Tuesday for answers.
With a thorough FaceTime education session with Rene, we were off the the races with all problems solved.
I'm not saying we're now experts, but for our purpose the DM-430 is a fantastic machine - easy to use, reliable, and super-fast. And, most meaningful to us, the Dema team proved-out as worthy partners in our success story.
Thanks so much!
Craig + Mike
The fine folks at Dema Sewing machines are a joy to work with and offer top quality sales and customer support. We purchased a wonderful Industrial Sewing Machine from them and we love it. It is super easy to use and it took us less than an hour to set it up and sew our first product with it. Awesome shipping and packaging the machine arrived in perfect condition.
Met Dinah from Dematron at a trade show. Despite being a small apparel manufacturer, we received her full attention. This level of attentiveness continued throughout the buying process, and as a result, we are now the proud owners of a swanky new bartacker. We eagerly anticipate collaborating with them for our future machinery needs.
EXCELLENT! I purchased a Dematron 9820-2 button hole sewing machine from Dema, and worked with Rene. I was treated like royalty, and now have a button hole sewing machine that does work vastly superior to the Reece machines I'd been using previously.
Rene talked with me about the machine in detail, and then did a video showing me my own materials and thread on the machine. He set up the button holes in the manner I needed them before shipping. The machine was shipped on a Friday, and received the following Wednesday half-way across the country. The shipping carton was very robust. Believe me, I've had machines damaged in transit, so a good box is as important as the price of the machine.
The Dematron will sew button holes in any format of material I've put it to, from heavy leather to soft cloth. Minimal adjustments are needed (half a turn on the top thread?). The Reece machines I previously used would take an hour of tinkering to go from heavy leather to soft leather. Also, this new machine works great if the clamps are sitting on a seam. Reece machines are junk in that regard...clamps have to be perfectly flat. The stress-reduction from the new Dematron is so big, I don't think the English language has a proper descriptive for it.
I'm extremely thankful for the great service and great product that I got from Rene and Dema. They also gave me some great ideas about other patterning products they offer, and I am planning for it at this point.
Purchase with confidence!