Category: | Pet store, Store, |
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Address: | 690 American Wy, Terrell, TX 75160, USA |
Postal code: | 75160 |
Phone: | (972) 551-0259 |
Website: | https://stores.petco.com/tx/terrell/pet-supplies-terrell-tx-2454.html |
Monday: | 9:00 AM – 8:00 PM |
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Tuesday: | 9:00 AM – 8:00 PM |
Wednesday: | 9:00 AM – 8:00 PM |
Thursday: | 9:00 AM – 8:00 PM |
Friday: | 9:00 AM – 8:00 PM |
Saturday: | 9:00 AM – 8:00 PM |
Sunday: | 10:00 AM – 7:00 PM |
We go to this location to get parrot treat sticks for our parrots. They always have a few selections of birds (and other animals) in here. This visit we noticed a lack of foraging toys and really just any toys in general. The birds are normally well taken care of. The store itself is clean and the staff here are friendly and take suggestions for the betterment of the animals seriously. (They gave them a toy)
My mother and one of her friends recommended Petco, my first time ever going inside this place. My Daughter purchased a puppy for my birthday. So I needed the works; First I would like to say download the Petco App, and if you use Petco more than once a month, it is very important to get the Petco Vital Care. One of the sales people at Petco made me a believer about the Petco Vital Care. Petco Vital Care cost $20.00 a month, and they give you back $15.00 to spend in the store, how awesome is that. This is something that you need if you have a pet. I also used the Vet at Petco and they were also awesome. They got my shots up to date, (for the dog) and were very helpful. I think that I am a Petco shopper for life.
Petco doesn't always have what I need in stock, but I can order it online to be delivered. It's a small store to be the only one in the vicinity, so I understand having worked in retail before myself. Not all cat toys are actually cat-friendly because the ones sold at Petco have parts that fall apart easily or can easily be chewed off by kittens.
Customer service is superb, however. I know they have to push Vital Care to everyone because of their market managers, so I don't fault them for that. I don't fault them for being low in stock on certain items because it's not directly their fault, either. 🙃
Vetco is the most amazing part of Petco. The vet techs and Dr. Perry are 💯 and my cat receives great care. I get her claws trimmed there since I can't do it myself at home. Galaxy behaves better for them than she does me it seems 😅 I used to think it weird when I heard them call me "Galaxy's mom", but anthropology studies prove pet parents are different from pet owners, in that they are actually parenting their pets. 🤭 I am totally her mom. 🙃
Vetco is really where this Petco excels. ✨