Category: | Roofing contractor, Store, |
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Address: | 39312 Interstate 10 W, Boerne, TX 78006, USA |
Postal code: | 78006 |
Phone: | (830) 249-3331 |
Website: | http://www.royalmbc.com/ |
Monday: | 7:30 AM – 5:00 PM |
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Tuesday: | 7:30 AM – 5:00 PM |
Wednesday: | 7:30 AM – 5:00 PM |
Thursday: | 7:30 AM – 5:00 PM |
Friday: | 7:30 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Called to ask if they had certain size metal pipes that I needed, they did and were friendly and helpful. Also emailed them to confirm order details, got a nice quote document, paid over the phone, and the order was ready for pickup soon after. I had read some reviews about bad customer service so I was worried about that, but my experience here was totally fine. Would buy from here again.
Royal is a no frills metal supply company and perfect for my needs. They provide superb materials at a price point that is unmatched. Their exemplary service is primarily due to the efforts of a young woman, Ms. Cheryl, who is always there to help with any job I call in… Regardless of the day, the circumstances, or any of a million other scenarios.
She has become an invaluable asset to myself and my company, constantly striving to give me her absolute best. Cheryl has gone above and beyond in every imaginable way (even having a last minute job request rolled and ready before 1400) and her ethics are above reproach. I'll continue to do buainess with Royal Steel and especially Ms. Cheryl.