Category: | Plumber, Home goods store, Store, |
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Address: | 6950 Old Hwy 105 W, Conroe, TX 77304, USA |
Postal code: | 77304 |
Phone: | (936) 494-0669 |
Website: | http://www.conroeplumbing.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Thank you for the fast, kind and courteous service. We were very pleased from the first call, arrival and departure of the service person, especially since we called so late. May God bless you with continued sucess in your business. This family is very grateful. Thank you
Quick service on a Sunday afternoon! They did a great job and cleaned up the hole after replacing the water line in my yard. They also don’t charge a surcharge for weekends, so don’t be afraid to call any time! Quality work for a fair price
Im the manager with Above & Beyond Assisted Living facility here in Conroe. We had a few plumbing issues with the facility and as soon as i called Conroe Plumbing, these guys were out here in a flash. Their plumbers were so friendly, professional, and all around great guys! I highly recommend these guys for any plumbing needs. We will definitely be working in the future with them. 5 stars for sure!!
If I could give 0 stars I would. It started last night when my punch guy/handyman cut a stub out line for my whole house water filtration system. The line was Pex material and he didn't have the proper tools to make the connection. It's a new construction house so I wasn't concerned that there wasn't water running to the house last night but wanted to line up a plumber for today (I'm the builder). I called Conroe plumbing and described the situation. The lady on the phone scheduled the appointment, said it would be $125 trip charge, $85 for each additional hour and $35 more if they brought a "helper"....then said she would get a plumber to call me to make sure they could do the work. 90 minutes later he called. I told him the situation and even texted him a photo of the pipe. He said no worries, they had the tools, and it would take one guy less than an hour. The next morning on time a young man showed up with a "helper". I showed them to the garage and he began looking at the pipe. From the onset I knew I was in trouble. This kid knew nothing and the helper knew even less. They made 3 trips to their truck, then a 25 minute phone call to their office telling someone over the phone all about the job and asking what to do. He walked back into the garage to tell me the repairs would take all day, because he DIDN'T HAVE THE TOOLS so he had to go back for the right tools and parts, and because it was so complicated he would be charging me $700. Please see pictures below. I told him "no thanks and have a blessed day". $125+ tax = wasted. I then called Moore plumbing supply and talked to them. I drove over purchased 2 shark bite connectors and a section of CPVC (I paid for 10 feet but only needed about 2 feet). Total cost $58 and time taken in the garage to bring water back on by myself = 15 minutes. I'm sure they have helped a lot of people in the community but I shudder to think of the lies and the costs.
Update: Today the owner contacted me and apologized for the experience. He stated that there was miscommunication between himself and his worker and wanted to make the situation right. He has offered to refund the trip charge and even went so far as to hold a meeting with his staff using this as a "teachable moment" and vowing to offer more value to his customers. Even though my experience wasn't good their response let me know that was an isolated event and they will work to do the right thing.
2 reviews of Conroe Plumbing llc "James and Mike are two of the hardest working gentleman that work here! These two wonderful men came out to our home twice in one day basically because our washer was causing an issue with 6950 Old Highway 105 W Conroe, TX 77304. (936) 494-0669.
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Conroe Plumbing llc is located in Montgomery County of Texas state. On the street of Old Highway 105 West and street number is 6950. To communicate or ask something with the place, the Phone number is (936) 494-0669.
James and Mike are two of the hardest working gentleman that work here! These two wonderful men came out to our home twice in one day basically because our washer was causing an issue with...
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