Diane Eller Insurance Agency PLLC dba Benefit Writers

I was suddenly “terminated” from my health insurance company. I was seated in an Oncology clinic waiting for my first appointment when they notified me that my insurance was no longer active. I was recently diagnosed with a malignant tumor and I was only 3 days away from a major and much needed surgery.

Anxious and confused my partner reached out to Diane Eller. Diane works with my partner’s business for her employee’s health insurance needs. Diane contacted me right away and we were immediately on a conference call with the health insurance company getting to the source.

The Health insurance company refused to reinstate my plan and did not want to “investigate” the issue.

Over the next three days Diane was on the phone day and night working to get my insurance reinstated. She updated me throughout each day with status reports. She was honest giving me the progress notes as well as anything hindering the progress. Diane had a plan for any outcome.
She was calm and professional. She spoke with confidence and a level of knowledge that went unmatched as she spoke to the multiple representatives each day.

The evening before my surgery I received a call from my health insurance company that they were going to allow the reinstatement of my health insurance. However, they did not know if it would be in time for my surgery in the morning.
Diane said she would not go to sleep that night and she would watch the computer as it updated every ten minutes. She told me to get some sleep and not to stress and once again she reassured me that she was “on it”.

The next morning I checked into the hospital at 8am. I sat nervously across the desk from the hospital registrar as she said, “I see that your health insurance is active and that your procedure has been approved”. I was immediately relieved and extended thankful. She had done it. Diane had worked magic!! She fought and fought for me and she did not give up.

I would recommend Diane Eller’s services to anyone and everyone and if I could give more than five stars I would give her an infinite amount.

***Diane Eller is a knowledgeable, hard working, dedicated, trustworthy and compassionate agent.

Diane is amazing and goes above and beyond to make sure you receive the best care. If you have any problems she is there for you and will fight for your rights and make sure you have the appropriate coverage. She is a blessing!

Thank you so much for taking the time to help me w/ this Insurance jungle, I was clueless. You made the experience less confusing & understandable to me. I'd recommend ya'll to anyone they are AMAZING, thank you again.

I would highly recommend Benefit Writers. They are very knowledgeable and a valuable resource with great solutions for any company. Insurance plans can be complicated and confusing and they make it easy to understand. They truly care about their clients and always offer the best solutions for their clients. Diane Eller is one of the most kind and caring people I have met. If you are one of her clients she will take good care of you, guaranteed! Debi Lockhart, Director, Talent Management and Organizational Development for EZ-FLO International

Benefit Writers is one of the best insurance brokers I have ever utilized. Great customer service, and knowledge of insurance that I have experienced in my 20 years in the benefits lane. Very professional. I am so pleased and strongly recommend this company.