Category: | Hardware store, Furniture store, Home goods store, Store, |
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Address: | 765 E Interstate 30, Rockwall, TX 75087, USA |
Postal code: | 75087 |
Phone: | (972) 771-2825 |
Website: | https://www.homedepot.com/l/Rockwall/TX/Rockwall/75087/531 |
Monday: | 6:00 AM – 10:00 PM |
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Tuesday: | 6:00 AM – 10:00 PM |
Wednesday: | 6:00 AM – 10:00 PM |
Thursday: | 6:00 AM – 10:00 PM |
Friday: | 6:00 AM – 10:00 PM |
Saturday: | 6:00 AM – 5:00 PM |
Sunday: | Closed |
I ordered some Bali cellular light filtering skylight shades from Home Depot in December 2021. The closer it got to summer I realized they did not filter the light as much as I had wanted. I called them to let them know I wasn’t happy with them and they ordered some blackout blinds for me and had them installed for nothing! I did not expect that at all but I am a forever Home Depot customer now! I worked with Sean in the flooring department and he was amazing! He has such good customer service skills and you can tell he is a good man. Home Depot is all about customer satisfaction!!!
My husband and I went in for a truck load of items from concrete blocks to mulch, edging, and other items. We saw a young man loading a truck by himself.
We walked in and and saw at least four other employees and not one asked if we needed help. A young lady and a guy were talking in a corner instead of working. Another was sweeping. The last one was on his phone. They all saw us and looked the other way when we were trying to load items on the cart. We were in the back of the garden center.
My husband went all the way back to the front and the young man that was unloading the pickup truck said he will help us shortly.
Mostly by himself he loaded two really heavy carts and we needed a third cart.It bothered me so that all the other employees were not helping him and just watching. I had to go tell the guy on the phone to come help good coworker.
To make a long story short Thank you GARRETT! For care, compassion and helping us load out items. This store is blessed to have this young man.