Category: | Plumber, |
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Address: | 4912 Kesler Dr #1567, Arlington, TX 76017, USA |
Postal code: | 76017 |
Phone: | (469) 529-6690 |
Charlie was great! came in time, was and best of all after he inspected what needed to be done said he could do the project right away. It's not easy fixing someone else's mistakes but he made it look brand new, and no leaks. The price was more than fair. I'll be using his again as we want to convert the tub to a shower. Well done Charlie! Thank you.
Tucker is fantastic to task with. Professional, knowledgeable and gets the task done. We have done several jobs with Tucker and the company that he works with. We would be willing to have him task for us anytime. Although good workmanship, the company is overpriced compared to others. I do not have good things to say about his supervisor Greg. He was rude, obnoxious and a liar (to both me and my wife and, on multiple occasions). He has no customer service or people skills. I've been told others feel the same way. Go out of your way to work with anyone at the company except Greg. If we are ever put into the position of having to work with Greg, we will go somewhere else and recommend that you do the same. The administrative staff was wonderful on the phones, they were always and, were excellent with follow up.
Nathan was professional and patient while explaining options for a new water heater. He came later in the day than originally advertised, but the communication was excellent and the delay was not an inconvenience in our case. On the back end they were able to schedule the install for the next day, which was awesome.
Reuben was professional, and asked appropriate questions to assess the trouble He let me know exactly what he was doing, and was efficient and precise. He clearly cared about solving the trouble for me, used clean equipment which is so important right now, and was friendly to me as a client. I truly appreciate his diligence, skill, and customer service.
I had a wonderful experience. Matt came out on a weekend and fixed our toilet quickly and professionally. Thanks for your great service.