Contact and Address
| Category: | Real estate agency, |
|---|---|
| Address: | 6600 Rivertrail Cir, Arlington, TX 76001, USA |
| Postal code: | 76001 |
| Phone: | (682) 587-4922 |
| Website: | http://www.riversidearlington.com/ |
Hours:
| Monday: | 8:30 AM – 5:30 PM |
|---|---|
| Tuesday: | 8:30 AM – 5:30 PM |
| Wednesday: | 8:30 AM – 5:30 PM |
| Thursday: | 8:30 AM – 5:30 PM |
| Friday: | 8:30 AM – 5:30 PM |
| Saturday: | 10:00 AM – 5:00 PM |
| Sunday: | Closed |
Location & routing
Most Recent Reviews
(August 1, 2020, 8:44 am)With everything going on with Covid-19, it has been an interesting journey looking for apartments and condos at this time. My experience at Riverside today has hands down been the best out of the 5 plus apartments I’ve “toured”! The property manager (I believe her name was Monique) was extremely kind, informative and personable. She went above and beyond to make sure I was able to view the unit of my liking and informed me about the property without making me feel like a number. The units are beautiful and sell themselves, but the exceptional customer service is what sealed the deal for me!❤️
(July 1, 2020, 1:35 pm)Updates2: the portal system made it difficult to fix the problem, but Monique put in a lot of efforts on the research and finally fixed the problem.
Updates1: Got the response from the manager, and she is trying to solve the problem. I hope that everything will work out.
Previously:
Do you only take care of residents’ requests after we give bad reviews on the website?
I don’t want to erase my Four-Star positive review on your service from last year as I would like to recognize what you did to finally solve the problems. However, I am really frustrated with following up with you on and on and learning again and again that you didn‘t get a chance to take care of my one simple and reasonable request. As a result, I have to use a separate google account to write you an One-Star review. (I know that I , as a resident of Riverside Apartments, might be ignored again, but at least I keep trying to communicate with you. It is totally up to you on how to respond to your customers)
It is the time again to decide whether to renew the lease or to move out. You require us to provide a 60-day notice in advance if we are moving out at the end of the lease term; otherwise, we will be charged for extra rents. To me, it means that I need to make the move-or-stay decision by 07/01/2020 and provide you the notice if I decide to move. However, I am not given access to the resident portal for checking the renewal lease prices.How can I make the renew-or-not decision without knowing the prices for different lease terms? I have been following up with you for two weeks via several phone calls, and you said you I didn’t get a chance to give me the access each time.
Is it a difficult task to give me the access? Actually not. My prior roommate moved out, and we both notified you several month ago. I become the primary resident since then. You simply need to change the primary resident from my prior roommate’s name to my name. I addressed this issue to you through the portal but got no response. Then I called your office to address the problem since two weeks ago, and I am still not able to get full access of the resident portal as a primary resident now. I could’t even get access to my current lease contract after actually being the primary resident for so many months.
If you don’t value a customer who always pays rent on time and only send one simple request annually (for renewing issues), then I couldn’t see what kind of customer would you value.
(June 17, 2020, 2:49 pm)Monique, Brenda, and Lauren were the reason my time as a resident of Riverside Apartments was enjoyable. Monique sets the standard for professionalism, kindness, and great customer service. Brenda and Lauren are extremely polite and courteous. All my concerns were addressed in a timely manner. Keep up the great work!!!
(June 6, 2020, 2:15 pm)This apartment complex is amazing! Absolutely one of the best places I have ever lived. I moved here during Covid-19 after months of planning to move, I was unsure what touring apartments would be like with everything locked down but this apartment complex came through! Loren and Monique were both amazing and quick with getting our paperwork done and moved in... and the apartment itself is absolutely stunning. I am so happy we decided to move here!
(April 24, 2020, 1:43 pm)My daughter is moving in here and Monique and the Riverside Team have been truly amazing!! It’s her first apartment and they have answered the many questions she has had with professionalism and have been extremely knowledgeable!!
A special thanks to Monique for the super friendly attitude!! Makes you feel welcome!!
Mark and Shelley Sanford
Photos of Riverside Apartments
Riverside Apartments On the Web
Riverside Apartments Arlington - About | Facebook
Call +1 682-587-4922. Riverside Apartments is a luxury community that offers 1, 2, and 3 bedroom homes. Impressum. apartments. Riverside Apts is a community that offers upscale amenities, a beautiful and elegant design, and excellent service including complimentary High-Speed Internet. ...
Riverside Apartments - YouTube
Riverside Apartments in Arlington, TX is a community that offers upscale amenities, elegant designs, and great service. We offer 1, 2, and 3 bedroom apartments that are sure to please you! Riverside Apartments 6600 Rivertrail Circle Arlington, TX 76001. (682) 587-4922 www.riversidearlington.com.
Riverside Apartments, Arlington, TX, 76001 - Point2
Apartments for rent at Riverside Apartments, Arlington, TX from $1,025 USD. View property details, floor plans, photos & amenities. Pet Policy for Riverside Apartments. Pet Friendly, Rent $15, Deposit $250, Fee $250 Comment: Breed Restrictions: Any hybrid or mixed breed with any of the...
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