Category: | Lodging, |
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Address: | 13250 Jake Ct, Burleson, TX 76028, USA |
Postal code: | 76028 |
Phone: | (817) 426-0396 |
Website: | https://www.ihg.com/hotels/us/en/burleson/blstx/hoteldetail?cm_mmc=GoogleMaps-_-EX-_-US-_-BLSTX |
At our check in there was issues with our room location. KAYLA was so helpful and showed genuine customer satisfaction to make sure we were satisfied with another room. SHE definitely gets 5 stars from us. Thank you Kayla!⭐️⭐️⭐️⭐️⭐️
The hotel is very nice and clean, very cozy.
But what really sets it apart is the staff. I spent 3 weeks living there while looking for a house. I couldn't of hoped for a better experience. Everyone was very friendly and helpful. Especially the GM and Assistant GM. They provided help and advice above and beyond what you'd expect. Very grateful for the assistance i got from to them.
Most comfortable bed I've slept in, the mattress and bedding were fantastic! The staff were friendly and there was no noise disruption in my room. Breakfast was good, typical food for a hotel breakfast buffet, and the coffee remained available after breakfast hours ended which was great. Location was great, very easy access to the highway and close to shopping and restaurants. I'd definitely stay here again!