Balch Interventional Pain and Wellness Center

This place is simply amazing!! Dr. Balch is awesome, and his staff is unbelievable!! So kind, and so helpful. Recommend 100%

I have seen Dr. Cayli Balch for about 6 years now and I love her and her office staff. For the past 3 years now I drive over 3 hours to come to my doctors appointments because I love this office we have a great relationship She listens to me and my concerns When I have had 3 different surgeries over the years she worked with me about my pain medication I've never had an issue getting my medication the only bad thing I can say is sometimes the parking lot is full and u have to park somewhere else or wait for someone to leave I've never really had along wait to see the doctor normally I'm seen within 10-15 mins of arriving the longest I have had to wait was 30-45 mins and that's only happened once in a blue moon The front office women are wonderful super friendly and always try to get u checked in and out fast The only thing I hate is now starting a couple months ago they have a call center now where you can't get ahold of anyone in office and they don't speak English very well and normally you have to wait 24 hours to get a call back or answers to your questions/ problems if u have any That's the 1 and biggest problem I've had and don't like and that's only been recently

I have never had a problem. Dr Balch is gentle with giving injections. The office staff helps anyway they can. They always answer my calls or text. They are understanding of my other medical problems and work with me. I've had 3 other pain doctors and they were not good. I really like this office. Sometimes it gets busy and behind but you have to take into consideration they do in office injections w/o being put to sleep so the cost is lower, but it's 1day a week. It's comfortable and worth the wait.