Reds Family Automotive

Danny is quick service.. Has a good team.. Helped me out when I needed him.

Our family started using Red's about a year ago. He does good work, BUT, in ALL the times we have brought numerous vehicles here they have NEVER returned our cars even close to when they said they would. Lots of the time its been a day late... NOT THIS TIME. We brought a vehicle in on Thursday for an A/C repair. We were supposed get it back Friday. NOPE.
So then he told us it would be ready by 1030 Saturday morning. We started calling about noon
No answer and voice-mail was full. I tried texting. No response... for HOURS we called and texted. We knew they were going to close at 5, so about 430 we headed to the shop. When we got there the shop was closed up with our vehicle obviously inside the closed garage.
We finally got hold of the owner on Facebook messenger while trying to report some folks hauling tool boxes out of the obviously closed business. That he responded to, he promised he would get our vehicle to us first thing Monday morning. We called Monday morning and he said come at noon. THEN he called back and told us to come at 230. At 230 we showed up to find the vehicle STILL in the bay with the hood up and a guy in there. We approached him and he told us he STILL wasn't done...
On top of that when I brought the vehicle in, he told us they were having a cash flow problem. He asked if we would pay half up front... which we have NEVER done before. I felt bad for the guy so I paid the FULL $800 UP FRONT. Trying to do the guy a solid... NEVER again. We needed that vehicle Friday like he promised. Instead we are sitting in the parking lot still freaking waiting, on Monday afternoon..

To update this review, Red's got our vehicle back to us Tuesday. Some other issues popped up with Danny said he would fix.
Yeah it took a long time, but we are appreciative that the shop has stepped up to keep our business. Thank you Danny.
Sara

Awesome experience and very affordable! Was able to fix our ford 150 way cheaper then other places and very quickly.

Awesome shop. Quickly replaced my starter at a great price.