Address: | 2816 W Lancaster Ave, Fort Worth, TX 76107, USA |
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Postal code: | 76107 |
Phone: | (800) 435-5749 |
Website: | http://www.jbrandt.com/ |
Monday: | 7:00 AM – 5:30 PM |
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Tuesday: | 7:00 AM – 5:30 PM |
Wednesday: | 7:00 AM – 5:30 PM |
Thursday: | 7:00 AM – 5:30 PM |
Friday: | Closed |
Saturday: | Closed |
Sunday: | Closed |
Very happy with their customer service. We are a community college in Alabama. They reply to every email and concern. Our product was received in a timely manner and we will continue to use them. Love supporting small family businesses near and far.
I had to order a replacement nursing pin because my daughter lost hers and was devastated. I couldn't be more pleased with the customer service I have received. They genuinely cared and wanted to help me out by giving me a way to order a replacement. My emails were always answered in a timely manner! I even reached out because I was worried it might have gotten lost in the mail and they couldn't have been nicer about sending me a tracking number and making sure I did in fact receive the pin I ordered. I appreciate the way they went above and beyond to help me out!
I was worried I would not get my recognition pin in time for my graduation as it was scheduled to be shipped at a time I would be traveling. But they delivered on time to the alternate shipping address I provided. Thank you.
The craftsmanship on the pin is superb.
I believe in customer service. When I want to talk to someone, they answer the phone. When I email, they respond promptly. My questions are always answered. They use modern communication means with excellent, old-fashioned customer service. It is a winning combination. And, their end product is top notch. J. Brandt Recognition is the whole package!