Red Wing - Fort Worth, TX

Quick and easy service, mayb a pic if they actually had what I wanted...had to order em

Agent knew exactly what I was looking for. Remembered who I was upon entering the store and had an upbeat friendly attitude while helping retrieve my purchase.

Karen was very personable and knowledgeable about products, she was very quick despite the rush I arrived at the store. I ended up purchasing the recommendation she gave Apex Aluminum Toe boots with the elite insoles. These fit my needs perfectly. I initially sought to purchase the boots I had previously but her recommendation was so much better.

I’ve worked extensively with Ally Roberts, Karen, and Eddit. They explain the fitting process very well, educating us along the way. Best in class.

We used to have to drive up past Decatur to the nearest Red Wing (it's attached to a gas station) for work boots, but we found this location! Woohoo! The sales man, Brandon, was super duper helpful in getting my man the right size and fit with the inserts inside.

Brandon said we have 30 days to wear the boots and make sure they are a good fit, so that's incredible! He said they can switch them out or whatever needs to be done to make them be a perfect fit. He was very patient and a wonderful salesman. We did end up having to swap the boots out for a bigger size because the work socks my husband wears didn’t fit with the boots, but Brandon made it easy for him to switch for the right size!

Great experience! :)