Address: | 620 W Felix St, Fort Worth, TX 76115, USA |
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Postal code: | 76115 |
Phone: | (800) 421-3360 |
Website: | https://jlmatthews.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 9:00 AM – 12:00 PM |
Sunday: | Closed |
I had ordered a pair of boots that turned out to be out of stock so I called with intentions of just cancelling my order. Had a phenomenal experience with their customer service department and they got me in another pair of boots with a discount and shipped them within 10 minutes of hanging up. Awesome company that really want to help people out, I will be doing much more shopping here in the future.
Best customer service. Small family business. They truly care for their customers. Excellent products . Reasonably priced allows have a discount.
Just did some shopping here. Awesome people and awesome customer service. This is a top notch family owned business. I will definitely be back!!!
Very happy with the service and it's a down-to-earth family-owned business