Subaru of Grapevine

This was probably the best service experience I’ve ever had. Communication was excellent from start to finish. The waiting area was very comfortable and I was told in a very short time that the repair would take a few days so I was put in a nice loaner. I received my car back earlier than expected and a lot cleaner than I left it. Thank you for an outstanding job!

Recently purchased a forester sport from five star. Sam, Scott and Kareem were great. There was no pressure to purchase the car or any of the warranties. Sam was very patient and answered every question. Kareem explained all the warranties and provided his recommendations without being pushy. I highly recommend buying a Subaru from five star.

Nick and the rest of the team are awesome and super friendly. I was always greeted with a smile even with a mask on lol. The used car process was so smooth and easy. Never have I enjoyed buying a car from a dealer. Nick went above and beyond and provided the best customer service I’ve had in a while. Not only did I get the car I wanted but he was very efficient with getting all the paperwork together. He even checks in to make sure I was still happy and everything was going smooth with the car! Definitely will recommend buying from this dealer.

I bought a new Outback Onyx which is turning out to be an incredible car. The pandemic is going full blast so all contact leading up to the purchase was by phone, text, and email which was completely different than the way I’ve ever bought a car before. My primary contact at 5* was Taylor. She was really helpful and made a novel experience very positive. The rest of the staff, including Lauren in service who installed an audio upgrade, was great. I’ve used 5* to service my other Subies and the level of performance has always been high. It’s a great place to buy a great car.