Category: | Health, |
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Address: | 553 Big Bend Dr, Keller, TX 76248, USA |
Postal code: | 76248 |
Phone: | (682) 593-0725 |
Website: | http://hillsideal.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 8:00 AM – 5:00 PM |
Sunday: | 8:00 AM – 5:00 PM |
I recently visited Hillside unexpectedly and found it to be very clean, the residents were smiling and laughing, engaged with the 3 caregivers that were there. My company Kristisseniorsolutions.com and Pre-Qualified Tours does Senior Placement and we are VERY particular about where we tour with our families. I highly recommend this care community.
My dad has been at Hillside for about 6 weeks now, and this has been by far the best experience with care we have had! We have had terrible experiences with facilities in the Keller area. My dad now feels like he is back at his own home. The house is beautiful and clean, and big enough for families to come spend time together, which was really important for us. The staff treats my dad like family. He is always clean and comfortable. He LOVES the home cooking and has celebrated a wonderful birthday party and a Thanksgiving dinner thrown by Irene already. We have made friends with the other residents’ families as well, and the whole place is just a pleasant and inviting place to be. We no longer lay awake at night hoping that he is not being ignored or neglected in a hospital-style setting, and I cannot describe the peace of mind that has brought.
All the staff has been exceptional, but the house manager Irene definitely sets the bar! She is knowledgeable about my dad’s condition, goes out of her way to maximize his comfort, provides him with music and entertainment, and makes sure he stretches and gets out of bed every day. She also communicates extremely well with my family. We have not experienced anyone like Irene in our ten years of finding caregivers for my dad. Also, the cooking is wonderful and there’s always extra! Most importantly, though, she truly is a friend to my dad, and he feels respected in a way he has not before when living in nursing homes.
Almost 9 years in corporate assisted living and skilled nursing care facilities can leave one skeptical whether good basic care exists. Hillside was a refreshing change! The staff is high quality, loving and attentive to the unique needs of each resident. They are supported by management that truly cares about what is best for each resident, leads by example and is driven to excellence in customer service. It’s a relief knowing that our loved one is receiving the care she deserves! Thank you Hillside!
I am a local estate planning attorney and had the pleasure of going over to Hillside Assisted Living recently to meet with a client. The house is very nice, especially compared to the other facilities that I have visited. My client reported that the workers are fantastic and take great care of the residents.
I work for a geriatric organization which specializes in the care of the elderly. I toured Hillside and met the owner and staff and found them to be professional, knowledgable and caring of their residents. The residents are treated and cared for as a family member. The home is beautiful and spacious. Every detail is designed to meet the needs of loved ones. I would not hesitate to place my loved ones here if needed.I have seen many residential care homes but have not seen anything to compare with the care and homelike environment that I found at Hillside.