Hilltop Bicycle Center

Edit: I dropped my bike back off after the owner, Jeff, commented on my post. He said there was a mix up and one of the workers believed my bike to be fixed up since it looked fairly good when I took it in. So Jeff took it in himself and worked on it, got it back to me in a timely manner and I have to say he did a very good job. It looks great, new wires were installed and everything looks cleaned and lubed. Couldn’t be happier. I’m excited to ride it! Communication is key to me and Jeff communicated very well with me and I plan to create a relationship with them and go to them for advice when it comes to my bike. Mix ups happen I understand and I am glad we worked out the issue. I am leaving my original post below because I want to show that I wasn’t happy to begin with but the owner of the shop stepped up and communicated when it mattered. Thank you!

I brought my TT bike in to be serviced because they had the best price for a major tune up, which includes a complete look over and cleaning of the bike and new cables. I felt comfortable with them and they sounded like they knew what they were doing and they said it would be about two weeks. It only took a little more than a week which was nice. When I picked it up it looked like they cleaned the gears well, but when I got home and rode it the next day it wouldn't shift into the biggest gear, so they did not change the cables because they do not look like they were changed and I got charged an extra $25 to get them switched AND... it isn't shifting properly so they clearly did not adjust the gears and shifting either. When I am in the lowest gear it rubs against my shifter, which should not be occurring, and in the highest gear it rubs also. I am saddened because they offer a competitive price, but do not actually do the work necessary to tune up the bike. I am out $130 and I have to fix it myself now. They will not be taking care of me or any of my friends that need a tune up or anything else. It is sad that people who do not know much about bikes are taken advantage of and do not get their money's worth. I hope anyone that reads this does not take their business to Hilltop Bikes. Good luck and happy cycling

Great service! Dropped off my bike to be repaired, they called 30 minutes later to tell me my bike was ready. Trails here we come.

Super duper friendly. I brought my old bike up here from nearly ten years ago. Definitely in dire need of a tune up.

With the waitlist being so long, I wasn't sure they were going to be able to see me the day I brought my bike there. However, they did perform a few quick fixes: adjusted my seat, replaced and adjusted the bike chain and tightened the brakes.

I was put on the list so that I can get a true tune up in the next few weeks.

Expert and Friendly service. Jeff has been caring for my bike for years. Keeps it in excellent condition.

Went there looking for hand brakes for my boys bicycle and a cable, left with both things plus a bugle bike horn. The customer service was excellent and the guy and lady that helped me was very knowledgeable and friendly. I’m going to keep coming back and I will recommend this bike shop to anyone. Thank you