O'Toole Group

I wanted to highlight and recognize Cathy O'Toole for my incredible experience in working with her as my real estate broker on two separate occasions over the past 2-3 years. It is rare to develop immediate trust after only a first introduction, but I want to acknowledge the valued services and professional reputation that Cathy O'Toole possesses, as she worked diligently with sensitivity to sell two homes for me (my own after residing in it for 25 years, and then my Mother's when we relocated her from her home to an assisted living facility).

Cathy's hands-on style of approaching her customer's needs and her technical knowledge of the overall real estate market is excellent. Cathy brought creative ideas to my attention in her ongoing efforts to maximize a reasonable sales price for me while managing my overall costs. It is my opinion that an individual in any service organization should have the best interests of their customers at heart and should work to improve their individual efficiency whenever possible. These are qualities which Cathy has clearly strove to maintain.

In addition to the above-referenced real estate broker characteristics, Cathy is trustworthy and a pleasure to work with, and it is evident that she has a healthy work chemistry with everyone she works with. In a real estate brokerage market where value is measured by responsiveness, experience, and client-focused services, I am grateful that I have worked with Cathy to address my real estate needs in a conscientious and extremely dependable manner. As such, I would strongly recommend Cathy to anyone who is looking to buy or sell a home.

Cathy has helped us with several house transactions now. She is very knowledgeable and familiar with the markets near Coppell. She was also conscious about security and privacy. She was helpful with advice about getting our house prepared for market. Through the selling and buying process, she looked out for our best interests. Really appreciated her help and patience through what is always a stressful event.

We had a great experience working with Cathy and her team. They were terrific with identifying our needs and helping us evaluate the sale of our longtime house in the burbs, then purchase of a remodel home in the city. Having honest professionals on your side is essential for buying or selling!

Cathy was great to work with, especially since we were out of state purchasers moving to Texas for a job relocation. She made the process of buying a house seamless and even helped us with walk-throughs via Facetime when we couldn't be there in person. Her knowledge of the neighborhoods was stellar and she even drove us to important points of interest in town so we could get a better feel for it. When we finally moved into our new home, the moving truck was late, and Cathy was so sweet by letting us borrow some air mattresses until our furniture arrived. We continue to keep in contact with her since she is such a valuable resource when it comes to being a newbie in town. Will definitely use Cathy again if the need to sell or buy arises.

We were fortunate enough to have Cathy help us in selling one home and negotiating for our next home. She did a seamless job on both ends and the process was so professional. I have recommended Cathy to many of my friends and all have had a similar experience. She is a treasure!