Category: | Meal takeaway, Restaurant, |
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Address: | 8243 Rufe Snow Dr, Watauga, TX 76148, USA |
Postal code: | 76148 |
Phone: | (682) 402-7592 |
Website: | https://locations.wafflehouse.com/watauga-tx-2388 |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
If it wasn't for Relief Manager, Sharetha, and her Lead Cook, Slim, this place wouldn't of made it yesterday. We came in at 12:20 and as a Chef & Restauranteur, I could tell they had been slammed all morning. Sharetha was doing inventory for the afternoon shift to be set up but still jumped in to cook our meal. She has a great attitude and leads her crew with positivity and comedy. True restaurant leader. This all happened organically through mere observance as I do all WH and every restaurant..as we all do.
The food was outstanding and cooked perfectly to order. I was with my Mom yesterday, Saturday November 19, 2022, and she was blown away by both, Sharetha and Slim. My mama is a hard customer. Ha.
After eating and talking with Sharetha right quick, I asked her if she was the GM. She said, nope. I asked where is the GM and she advised they (didn't ask name, etc as it doesn't change the frame) were off today. I fell out of my booth. Literally, my teeth are loose from hitting the table. Sharetha professionally did not comment but I had plenty to say. I'll end my rant but not including the commentary by again, thanks to Sharetha & Slim, I'll / We will be back to this location.
Lastly, we cannot sleep on the fact our server was training and appeared others were too so I have to say it again for the folks in the back, Thank you Sharetha for being a level, cool headed leader in the face of the battle you lead your team through. You are going to the top!
This is a fairly new Waffle House, and what can I say... It is Waffle House. This location is by far one of the cleanest locations I have been to though, the staff is very attentive to customers arriving and leaving, are quick to clean up an area a customer left out from, and best of all, the food has always been hot and fast, not covered in grease either. This is by far my favorite location for some fast, good, inexpensive diner style breakfast food.
Our experience here was unbelievable! The staff was having so much fun they truly enjoy what they're doing and it's reflected in the cooking and the customer service that we received. The staff was very friendly and outgoing and not just the young lady that was serving us but everybody if anybody walked by they offered to help or they just asked how we were doing or asked if we needed anything it was such a fantastic experience I cannot Rave enough. I highly recommend this place for anybody looking for a inexpensive breakfast.
Just opened a new location, so they were SLAMMED, but the whole staff was pleasant, even though they were hustling the entire time, and they were getting orders over the phone, too. Ray was consistently pleasant and polite, Gabriel kept his eyes on everything making sure anyone who needed help got it with a smile. Louis was the calm in the storm, wiping and wrapping silverware methodically and peacefully. Regional and division management was on the floor, guiding and even cashing out tickets and clearing tables. Master Cook (I never saw his name) churned out order after order constantly without a single sigh or unpleasant face. De Dee, Kalie, and Ashley were primarily in other areas but always had smiles and were always on task. They handled the chaos incredibly well, and to top it all off, my food was perfect and my coffee cup stayed full.
This place is honestly one of the best around here! The blueberry pancakes smelled really good when we came inside and tasted great when I had them. Hashbrowns are the correct crisp and Sprite was fizzy and tasted great. A/C in the restaurant works well and I was even a bit chilly. Tyler was our server and he had a great personality and was a great person.