Address: 3819 Presidential Blvd, Austin, TX 78719, USA
“We had to wait over an hour for our pre ordered and paid for car. Unfortunately the car was not yet in stock, but carmen was an exceptional customer assistance and managed to sort everything out as quickly as possible. She went above and beyond her job in helping us out and could not have been more helpful. We are forever indebted to her for sorting this out. You are so lucky to have such a wonderful person in your employment”
Address: 3819 Presidential Blvd, Austin, TX 78719, USA
“Our rental from Payless was great. The pickup process was fairly quick, compared to past rentals I've had (there was a wait in line but that's going to happen anywhere). The car was in good condition and comfortable. Our 3 am drop-off at the airport was as simple as could be - we just left the keys in the car in the airport rental return lot. Good rental car for a great price.”
Address: 3819 Presidential Blvd, Austin, TX 78719, USA
“I rented a minivan for a family vacation at the Austin airport. From the time I got into the car to the time I reached the exit gate, I lost my license. They wouldn't let me out without it. They called the manager, Zach and bet that it had fallen behind the console because it wasn't the first time. I couldn't stay for them to retrieve it but he put me in touch with Guy in San Antonio, where we were staying. I called Guy and he told me to come in whenever it was convenient. I should up on a Wednesday morning at 10 and was greeted by Derek who was so nice and had my license back to me at 10:05. Their customer service was terrific! Thank you all.”
Address: 3819 Presidential Blvd, Austin, TX 78719, USA
“I've rented from National in Austin and couple of other spots in the country probably 30 times in the last 4-5 years. They've been brilliant that's why I keep using them. You can pick your own car using the emerald aisle which allowed us to book anything from spacious Premium SUVs to sport coupe. Their insurance and check-in / check-out is an ultimate no-hassle process. I know there are cheaper car rentals out there but the value you're getting with National is beyond comparison.”
Address: 3819 Presidential Blvd, Austin, TX 78719, USA
“Hertz is the best! I also love being a Gold member. Not sure if there's a level above that but if there is I want it. Hertz has the best rentals as well as prices.”
Address: 3819 Presidential Blvd, Austin, TX 78719, USA
“Great experience with Alamo. I only rent from either Alamo or Enterprise and this rental did not disappoint. Landed around midnight and only 1 person working (Gary) so we did have to wait as there were 2 parties ahead of us. Check in process with Gary was pretty smooth, no obnoxious upselling, just gave license and credit card and was on my way to pick a car upstairs. I had reserved an economy and when we got upstairs the rep gave us an option for an upgrade of a Nissan Rogue Sport. Gas is cheap in Texas so why not right? Car was clean, super smooth to drive and very spacious. Drop off was just as easy and even quicker. Pulled up to the drop off lane and the rep walked around and checked the gas level and we were off to the terminal!”
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