Eagle Transmission-Repair

Went to the Toyota Dealership and they quoted me $4,000 to fix my torque converter. Eagle Transmission quickly diagnosed it was a Toyota software issue and said they couldn’t for certain say it was the torque converter until that was fixed. Low and behold updated the software and it fixed the problem. I would highly recommend Eagle Transmission. They are ones to trust and are experts in their field. Also shout out to Tim and staff for the amazing help.

We took our truck here because of a transmission issue. We picked it up and are very happy with the results. Thank you for your great service. We will definitely use Eagle Transmission again.

Absolutely love the place and Tim is the man!! The dude simply knows his stuff, period! I had so many questions about several things and he was patient enough to get me thru it all. His staff did the repair top notch for sure. We went on a trip to Virginia shortly after, 3600 miles all together and was flawless. We have about 1500 miles on it a few months later and still doing great! Can’t say enough 5-star good for this place and all the employees! Thank y’all for some excellent service.

I've waited two months to post this review so as to provide enough time for any major component failures or poor workmanship to surface, and I am very pleased to say that I have experienced none so far.

My 2017 Chevrolet diesel truck began exhibiting symptoms of torque converter failure at about 60k miles despite regular maintenance at or before scheduled intervals, and never any abuse. I've learned that for a squeaky ball joint or a brake job it's fine to take your car to any general mechanic, but for transmission repair you need a transmission shop. Or you'll regret it. My research showed Eagle Transmission to be reputable, so I called and asked Tim how much experience he has with the GM 6L50 transmission, and he told me "probably more than I'd like." So I scheduled the service.

The factory powertrain warranty had expired on the truck but it is under a 3rd party extended warranty, which can sometimes be hit-or-miss. Tim handled 100% of the communication with the warranty company. He provided the evidence of component failure and got the approval for repairs, for which they called to just swap it out with a reman'd unit instead of tearing it apart. So I researched Eagle's reman'd unit supplier on my own and found them also to be of good reputation, so I supported the decision.

When the replacement unit arrived, they installed it quickly and seemingly without issue. I performed the initial break-in of the transmission exactly as Tim instructed, and returned it to them on-time for a follow-up. Thus far, I can say without question that the remanufactured unit in this truck behaves and performs better than the factory unit from day one, and it comes with an excellent warranty.

I didn't have to deal with my warranty provider at all, the work was done in reasonable time, it performs better than new, and I expect it to continue to do so. I'd say that equals a win in my book. I would recommend Tim and Eagle Transmission to anyone who needs transmission repair.

7 year update. I replaced my transmission here 7 years and over 100,000 miles ago and my little truck is still going strong and shifting the same as the day they did work on it. Perfectly. Money well spent here. Thanks y'all.