Kristen Jacobs, REALTOR®

Kristen is clearly ahead of her peers in delivering exceptional customer service and certainly demonstrated that she is truly one of the best during our recent sale. Kristen was well informed, listened to our needs and clearly communicated the best way forward with the sale. Kristen further went out of her way to make herself available to answer questions, be it via text, phone or in person. Kristen is a true professional, and I give her the highest recommendation. I would most certainly recommend this truly exceptional real estate professional.

Kristen was great to work with buying my and my husband's first home! She was friendly, organized, always eager to answer questions, and patient in helping us understand the process as first-time home buyers. Kristen was quick to schedule house tours and shared helpful insights at each place. She listened to our feedback and really understood what we were looking for in a house. When we were ready to put an offer on a house, she went above and beyond to help us through it, making herself easily accessible via phone, text, email, etc. She was our advocate and looked out for our best interests in negotiating offers, making sure we got a fair deal. We would absolutely recommend Kristen to anyone in the Austin area looking for a realtor. We would definitely work with her again in the future if the opportunity presents itself!

Personal, supportive, expert, informative, patient are a few words that describes my house purchase experience with Realty Austin. Kristen was referred to me and she didn’t disappoint.

Kristen’s ability to find homes that were specific to my criteria while also managing my expectations eased the entire home buying process in such a crazy market. Her knowledge of the market and pretty much every area in and surrounding Austin helped me navigate a new world. I was always able to receive assistance from her even while on vacation because she too understood that time was of the essence.

What I appreciated most was the fact that I never felt pressured or disregarded when the homes we looked out weren’t of my specifications. Quite honestly there were several instances where she was honest and forthright about a property she knew wasn’t going to be a good fit based on my long term strategy. She went above and beyond while representing me no matter what.

Kristen took the time to understand exactly what I want; in the areas I wanted while providing her insight on the shifting market. She was responsive at all times via email or phone.

Purchasing a home is one of the most emotional things a person can do and having a realtor that truly has our best interest in mind, listens and processes your every word and doesn’t see you as just another commission is so refreshing.

Kristen is one of the best!

My husband and I got to know Kristen from a friend’s referral. And as a first time home buyer in this unpredictable housing market you really need a knowledgeable, trustworthy and passionate real estate agent like Kristen to help you go through this crazy road. Its been a long journey for us to finally be moving in our new built home, and she is always there with us every step of the way (weekends included), you won’t be worried because you know Kristen have your back and willing to go above and beyond to be able to help you even in the smallest bump you encounter. She helped us a lot in this home buying experience, she never pushed us to decide on anything we are not confident with but she gives her input that would really make sense, she is the best negotiator you could ever have, she was so patient in answering all the questions I have and being a first timer I have tons, she would go an extra mile just to help you out. So, thank you Kristen for travelling this road with us. Let’s travel again someday!!

Kristen helped us purchase our first home in the Austin area, as we were relocating from California. We had an amazing experience with Kristen as our realtor!

From the moment we first spoke with her over the phone we knew she would be such a pleasure to work with. She is very genuine in her approach. We loved that she was reliable, honest, organized, had impeccable communication, incredibly friendly, and truly had our best interests at heart. She took the time to tour homes with us over FaceTime, and always gave us honest opinions. She really cares for her clients happiness rather than just making a quick sale. She guided us through each step of the way explaining what to expect, how the process works and the best approach to being successful in purchasing a home. She truly made it a seamless experience.

Overall we felt confident in Kristen’s ability to help us find our first home, and we were lucky enough to find it quickly. Even after our home purchase she’s been incredibly helpful with answering follow up questions and providing a great list of recommendations and resources. We highly recommend Kristen to anyone looking to purchase a home in Austin!