Riata Ford

The team at Riata Ford (Joshua Esparza - Sales, Kevin Wood - GM) were outstanding. From placing and confirming the order for my 2022 Ford Bronco, to delivery and follow-up care, I could not have asked for a more professional, accommodating, or honest experience. My transaction at Riata Ford was zero-pressure, and they worked with me to beat my expectations for my trade in offer, while honoring MSRP on the Bronco I purchased. Jeff in Finance was great, and unlike many other dealers I've bought from, did not attempt to use doomsday scenarios to frighten me into purchasing additional plans I didn't need.

I'd like to extend special thanks to Joshua Esparza, the salesman who helped me to place my order, and kept in contact throughout the entire journey. Even though he must have been under incredible strain with the sheer number of Bronco and Maverick orders his dealership handles, he was nothing but calm, kind, and responsive about what he knew, what couldn't be known, and setting my expectations realistically as far as delivery. Luckily, my order arrived earlier than either of us anticipated, and he and his team examined my Bronco upon delivery. There was some transport damage to the driver side mirror and the electronics within, which he replaced within 3 days. Since I completed the purchase after sundown, I didn't see some paint chips until the following day, which he and Kevin agreed to have fixed - no problem, no fuss.

The day I arrived to pick up my new Bronco, I came prepared with financing from a credit union, as well as a cashier's check for the down payment. Kevin beat my credit union's interest rate, which was already quite low (825+ credit scores across the board), and made Ford Credit the most attractive option financially. All three of the team who helped me out with my purchase stayed late to ensure the transaction wrapped up smoothly, that I got to know my new vehicle, and was happy as could be driving off that lot. Really, thank you so much for a terrific experience, and for being genuine, honest, and hospitable!

The atmosphere from the time we reached The place was very welcoming. Right from the door, we felt valued. All the staffs were very helpful and friendly . Shout out to Mr. Michael Jackson, for making the transaction smooth and possible. We’ll surely be bringing more friends to purchase their cars at Riata Ford Manor❤️❤️❤️

We had the best experience with Riata Ford and Michael Jackson. He took really good care of us and got us out of our jeep patriot and into a brand new 2022 ford escape! He made sure we got the best deal possible!

Emily Maya-Mora was an amazing sales person! With the inventory issues car lots are having now she kept me updated on inventory and options over a couple of weeks until my car arrived at the lot. She was very helpful and communicated with me during the process! I would definitely use her again!
Ryan Fisher was great to work with as well. He helped us chose the right bank and got us the payment we were looking for!
Our experience at Riata Ford was great!

I've recently graduated college and having almost no credit yet, so it was difficult to find a loan with a decent interest rate. However, I came to Riata Ford to find that they had an exceptional program with low interest rates for new college graduates! My rate ended up being 1.9%, which is lower than any of the numbers I've seen even for people with near perfect credit.

I worked with Michael Jackson, and while my credit at first still wasn't good enough for the program--he made the deal work! I ended up happy with a brand new car and reasonable monthly payments. It was a fantastic first-time car buying experience. If you've just graduated college and need a new car, come here first!