Category: | Store, |
---|---|
Address: | 200 Bass Pro Dr, Round Rock, TX 78665, USA |
Postal code: | 78665 |
Phone: | (512) 876-2680 |
Website: | https://www.bassproboatingcenters.com/locations/round-rock.html |
Monday: | Closed |
---|---|
Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | 10:00 AM – 2:00 PM |
Sunday: | Closed |
The people that make this store the best in class is Mary, Chris and Trey. Over the last 6 years I have been coming to this store for parts and service help. I have always been on the receiving end of great customer support. Recently there were very hard to find parts and Mary put in the time to seek them out. Also Recently Trey was able to help me solve a problem on my boat motor. I would hire any one of these dedicated employees in heartbeat. It is very hard to find this kind of service these days where people do not want to show up to work. Mary and Chris seems to enjoy solving customer issues and finding that hard to locate part. Trey took time to explain the situation with my motor and assisted me in getting in the right direction. As long as I own a tahoe I will be able to depend on them to get the job done.
Just picked up my boat that had some electrical problems. When I went in they said that they where 2 to 3 weeks out, so I asked them to help me out and see if they could get it done sooner. With in three days I had my boat back at no charge!!! They replace a couple of connectors and fixed the problem. Thank you Bass Pro and Mary at the service center for helping me out!! Great service!!