Address: | 251 N A.W. Grimes Blvd, Round Rock, TX 78665, USA |
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Postal code: | 78665 |
Phone: | (512) 562-0048 |
Website: | https://www.publicstorage.com/self-storage-tx-round-rock/5428?pid=pslocalsearch |
Monday: | 9:30 AM – 6:00 PM |
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Tuesday: | 9:30 AM – 6:00 PM |
Wednesday: | 9:30 AM – 6:00 PM |
Thursday: | 9:30 AM – 6:00 PM |
Friday: | 9:30 AM – 6:00 PM |
Saturday: | 9:30 AM – 5:00 PM |
Sunday: | 9:30 AM – 5:00 PM |
Wish I could give a ten star rating because of the customer service skills of the lady behind the desk that helped me literally right before they closed. Very clean and we'll kept inside and out. Highly recommend going here for your storage needs, specifically the one of A.W. Grimes in Round Rock but I'm sure all of them have great employees. Thank y'all again for helping me!
My boyfriend and I are renting a storage unit for a few months and we had the opportunity to meet with Max to set up our account, talk about all the amazing security features they have, and how Max so diligently manages this location of storage units! They are so put together, clean, and energetic about helping you with all your storage needs! Highly recommend this location and getting to know Max if you can!
It was a joy dealing with Max! We signed up on the site and Max let us know there was an issue with the listing and called to give us better options. When we went in person we were impressed by how organized and clean the facility is. Max went above and beyond. I'm used to having to ask detailed questions about everything, but Max was on it and I didn't have any lingering questions. To the people complaining about lights and only one cart, that is not what I saw. Lights come on automatically and there were at least 8 carts available. As for insurance, if you are not covered under homeowners then they have an inexpensive plan available.
Max was such a gem! Knowledgeable, patient, understanding, flexible, willing to wait for me to arrive before the office closed for a few minutes and she helped me get the best price for storage online. She’s definitely looking out for me and my property and I trust her completely with my belongings. Definitely an asset to the team and the only thing during the moving process that was such a pleasure!
Max is the BEST property manager I’ve ever experienced. She has gone out of her way to make me feel at home at the public storage, down to calling me by name; as a new person in the city, that really meant a lot. She runs a clean facility and she helped anyway she could to accommodate with my disabilities, down to helping me get a first floor unit. She’s the gold standard. 10/10 would recommend to everyone.