JL Phelps & Associates Plumbing And Mechanical, LLC

Alma was so friendly and communicative about when they would be here. Josh and his team handled our water heater replacement quickly and professionally. I couldn't be happier. I highly recommend them.

My family and I recently moved in to a new house and needed a lot of small plumbing issues handled (seat a new toilet, new cutoff valves for washing machine, drain installation of a pedestal sink, etc). Mike came out and spent all day knocking out everything on the list and took the time to go over some preventative maintenance tips. We will definitely be using JL Phelps in the future!

I cannot stress enough how much I loved this company. They are responsive and organized. They charged me $69 diagnostic fee which all came back to the job and assessed the problem without charging you an arm and a leg. I had a water heater that was on its last leg, so I decided to purchase a tankless which was awesome because JL Phelps Plumbing not only gave me a great deal, but I am getting great rebates on it!! Their plumbers are licensed and insured which is very important to me! The plumber was honest, thoughtful, compassionate and concerned about my issues. He was also informative and took his time to explain how to maintain it amongst other important and relevant information . I cannot Thank you enough JL Phelps Plumbing for taking care of my problem right away. I would recommend you guys anytime! Thank you AGAIN!

This was my first time using JL Phelps Plumbing. I selected this company because a friend of mine recommended them to me. Right up front they told me there would be a $69 charge for diagnostic fee which I thought was fair to come out all the way where I live. I had called every where else and they charged over $75 dollars to come out, so I definitely took them. They provided me with a fair estimate to replace my water heater so I took it. Thank goodness I took them because when I told them I served in the military, they were very sympathetic and gave me an additional 10% discount which I really appreciated! My technician was Richard who was extremely professional, thorough, and took all the time necessary to answer all of my questions. He presented me with several different options, but at no point did I feel pressured to make any decision in particular. He was very neat and left the work area spotless when the repairs were finished. He took the time to educate me on the water heater and discussed how to properly maintain it. I would highly recommend JL Phelps Plumbing! This is how a plumbing experience should be! Thank you Richard and thank you JL Phelps for making my experience very smooth and non-stressful!

JL Phelps Plumbing is truly a great company. I've used them, recommended to family and friends all over Austin.

The staff is always friendly and goes out of their way to make your experience as nice as possible.

The plumbing technicians are really great at what they do and always take care to wear shoe cover and clean up any mess created during a repair.

Their programs are great because they come to your house annually to inspect all our plumbing systems... including water heaters, gas lines, drains, sewer, etc.

And if/when there's a problem, they go out of their way to get it fixed. That's almost unheard of in today's service industry. I will recommend JL Phelps anytime.