Category: | Car dealer, Store, |
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Address: | 1105 N Glebe Rd, Arlington, VA 22201, USA |
Postal code: | 22201 |
Phone: | (703) 685-9312 |
Website: | http://www.merlexautogroup.com |
Monday: | 10:00 AM – 8:00 PM |
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Tuesday: | 10:00 AM – 8:00 PM |
Wednesday: | 10:00 AM – 8:00 PM |
Thursday: | 10:00 AM – 8:00 PM |
Friday: | 10:00 AM – 8:00 PM |
Saturday: | 10:00 AM – 8:00 PM |
Sunday: | Closed |
As a first time buyer, I was extremely skeptical about finding a trustworthy dealership. As soon as I arrived, Rano was very polite and helped me throughout the process. He explained everything in details and answered all my questions. Then, Pete took over and guided me through the finance process and made sure I got the best deal! I recommend this dealership with no doubt. Great prices, great cars and good deals!
I just got the baddest car from the most amazing individuals. They made my day and provided top-tier service the entire time. They also made sure to get a deal that was best for me and went out of their way to ensure my process was as smooth as possible. Best car experience ever!!!!!
As a first time car buyer I was very nervous and skeptical about looking for the right dealership. Everything changed when I found Merlex. When I called to see if the car I wanted was there, Mike was so nice over the phone and made me feel like a valued customer and I wasn’t even there yet. When I arrived it was all smiles and positive vibes. Unfortunately the original car in the color I wanted wasn’t there when I arrived but Carlos made a call and brought a BETTER option to the lot the NEXT DAY!! You feel very welcomed and important at Merlex. Everyone here is friendly and personable and I absolutely love my car! If you are looking to purchase a vehicle and whatever dealership you are considering going to... FORGET IT! Please consider coming to Merlex Auto Group. They will get you in the car you want with no problem. (They also bought my whole family food which was so nice of them.) I cannot thank Walter and the whole team enough. Best Car Dealership in the DVM.
Being a younger female, and purchasing a car is scary but I was placed in the perfect car!!! It looked brand new being a used car and my customer service rep (Rajheem) handled me very well. He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service. When i mentioned any concerns, GM (Walter) was quick to address them with no hesitation. Very straightforward and didn’t try to hide anything about vehicles, unlike most used lots. Worked with me when the price was a little out of my budget and overall a great guy. Definitely coming back here again. I absolutely recommend Merlex Auto as your dealership of choice! I love my new ride!! Thank you!
Fantastic customer service I must say. Ahmad made my purchase the most smoothest ever was not pushy and answered every single question I had without hesitation! I definitely know where to come if I ever need a new car. I love my ride and thank you Ahmad for making it happen at the best rate!