Category: | Car dealer, Car repair, Store, |
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Address: | 1115 S Battlefield Blvd, Chesapeake, VA 23322, USA |
Postal code: | 23322 |
Phone: | (757) 546-9207 |
Website: | http://www.americanfamilyrv.com/ |
Monday: | 9:00 AM – 5:30 PM |
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Tuesday: | 9:00 AM – 5:30 PM |
Wednesday: | 9:00 AM – 5:30 PM |
Thursday: | 9:00 AM – 5:30 PM |
Friday: | 9:00 AM – 5:30 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | Closed |
I picked up our camper last week after having warranty work done for water damage. Brandon did a great job keeping me updated on the progress while they had it. My only complaint would be parts availability from the manufacturer.
Johnnie the tech found me as soon as I got out of my truck and showed me everything they had done, including rebuilding the back end and replacing the whole one piece roof on the camper.
Thank you American Family RV repair center team for the excellent work.
Bill Powell
American Family RV has a wonderful staff, and they are such a pleasure to work with. Jimmy in sales was very responsive and patient. No pressure sales, and financing was a breeze. We felt like they really put the customer first. We are thrilled with our new Grand Design 31MB and with the support we have from the folks at American Family RV.
Our family was blessed beyond measure by our recent experience with the American Family Rv staff. Our son took us there and we left with a truly wonderful 5th Wheel camper and new friends among the sales , finance and service folks who served us. The entire staff was so courteous, going way above and beyond in assisting us, returning our calls, giving advice and going out of their way to see that each visit was pleasurable and memorable. Five stars is not enough to reflect the excellence and caring concern of the entire staff at American Family RV. Thank you one and all!!
Alicia and Reggie Frazier
We had such a great experience with the service center here. Trish was amazing and kept us informed of everything that was going on throughout the process. We really wanted to have our rv back for our Thanksgiving trip and she made it happen!
American Family RV Service Center exceeded our expectations and turnaround time when they did the repairs on our travel trailer that were caused by a tire blow out. Trisha kept us updated on the progress and was awesome to work with. The technician Johnny, did an awesome job. Everything matched perfectly and if you didn’t see the before damage you would never be able to tell. It was a factory perfect job! The service time was also way above expectations. We had our Travel Trailer back in less than a week. And they winterized it as well. Can’t ask for any better service then that! Highly recommend American Family RV Service Center for all your service needs.