Category: | Car repair, |
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Address: | 132 Tilden Ave, Chesapeake, VA 23320, USA |
Postal code: | 23320 |
Phone: | (757) 547-5511 |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
this was by far the greatest experience I've had dealing with getting my car fixed. they literally did everything to ensure i was satisfied after they fixed my vehicle. i would definitely recommend this to anyone who needs any type of work done to their vehicle. These gentlemen are honest professionals and do the best work
Ariel was super helpful and really professional
Five stars all the way for Executive Collision Center. I didn't really know what to do after my vehicle got bumped from behind. There wasn't a lot of damage and the person that hit me preferred to pay out of pocket and not involve the insurance companies if possible. In the past, I've gone to a few body shops that really weren't interested in small jobs that didn't involve payment from an insurance company. I made a call to my insurance agent and he suggested trying Executive. I called them and was able to get an appointment for an estimate the same day.
They were obviously very busy when I arrived but I didn't have to wait long. After a few minutes they went over my car and described in detail what would be done to repair the damage to the rear of my Honda CR-V. After that we returned to the office and they wrote up the estimate. I asked for a second copy and they were happy to oblige me. The following day they phoned me and said the responsible party had contacted them and verified they would be paying for the job. Executive scheduled my vehicle for a few days later.
Executive Collision Center is not open on weekends so I used the convenient after hours key drop slot and dropped off my vehicle on a Sunday since my work schedule didn't permit me to drop it off on Monday. I appreciated the timely communication from Executive. They called me regularly to keep me up to date on their progress on my vehicle. On Wednesday they called and told me the work was completed, the bill was taken care of and my vehicle was ready for pick up. I picked it up after work the following day. The process was quick and easy and my vehicle looked absolutely perfect. I was impressed that they gave it a good cleaning inside and out.
Throughout my interaction with Executive Collision Center I found the staff pleasant and professional, even fun to talk with. I enjoyed my interaction with every employee I had contact with, it was evident they take great pride in their work and enjoy their jobs. I was thrilled with the work they did on my vehicle and was very impressed with the fast turnaround time. I really appreciate the level of service I received for such a small job that didn't involve an insurance company, they made me feel like a valued customer. I unconditionally recommend Executive Collision Center and will not hesitate to contact them should I have need of collision services in the future.
I am so impressed with the service and professionalism of this business. Ariel and Jeremy made my experience one to remember. They guided me through the process, helping me every step of the way. I can’t thank them enough for being so kind and doing such an amazing job on my car.
Excellent service and high quality work. Ariel and Jeremy are amazing. Ariel kept me updated every step of the way. I was able to drop off my car the night before my service. The next day Jeremy called when it was done, but I did not have a ride to the shop. He delivered my car to my home. Front door VIP service! Thank you for making this so easy for me.