Category: | Atm, Bank, |
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Address: | 2124 Starmount Pkwy, Chesapeake, VA 23321, USA |
Postal code: | 23321 |
Phone: | (888) 842-6328 |
Website: | https://www.navyfederal.org/branches-atms/locations/usa/va/chesapeake/cps.html |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | 9:00 AM – 1:00 PM |
Sunday: | Closed |
I love this location, so close to me and the best customer service team EVER!
I went in today flustered because of previous fraud activity via PayPal that NFCU helped me clear up quickly and succintly!!!
Markus issued me a new card and set my new password on the spot. His sweet demeanor and professionalism calmed me down right away. Awesome Service with a smile.
Thanks also to Christian, who helped me with the details of my initial fraud case last week. He was a consummate professional and made the bad guys go back into hiding.
All in all, great service, great experience - the BEST BRANCH office! 30 years of membership and I am still getting new members to start accounts because of NFCUs excellence.
This Branch is awesome! Stella was very knowledgeable and helped me today! I forgot the young lady that works in the front as well when you check in but she helped me as well. I explained what I needed and she knew exactly what to do! These are the type of people that are beneficial to the company. Very professional with awesome customer service! I’ll be using this Branch for all of my financial needs.
Good service! Excellent staffs: friendly, helpful and very polite and smile for welcoming!
I was there on May 26th and the first guy I met (Tyler) helped me with submit my check through the app! He was so friendly and had the sweetest country accent! 11/10 customer service!