Category: | Plumber, |
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Address: | 14321 Winter Breeze Dr Ste 31, Midlothian, VA 23113, USA |
Postal code: | 23113 |
Phone: | (804) 302-6553 |
Website: | https://www.mrrooter.com/richmond/?cid=LSTL_MRR000199&utm_source=gmb&utm_campaign=local&utm_medi |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
This is my second time using mr rooter. Very professional, organized, and efficient. I will recommend them to all of my friends. The technician who came both times is Mark, and he’s very knowledgeable and professional
Our technician did a great job resolving our plumbing issue. He arrived on time, was professional and considerate of our floors while bringing in the equipment. He cleaned up afterwards. I would highly recommend Mr. Rooter. They guarantee their work for 12 months!
Mr. Rooter was prompt and responsive throughout the entire issue with our sewage drain. I appreciate their friendliness and professionalism. While they had to come back multiple times to the house, they only charged us once for the fix according to their warranty. They also provided detail and showed us the camera feed in our main line revealing the clog. Had the original repair man had a camera, I believe the issue could have been resolved in one trip instead of three. But because he did not, he didn’t snake the line deep enough. The final repair man had a camera and located and resolved the issue quickly. I would give 5 stars except for this issue. I recommend they provide all repair men with cameras if they are going to fix a drain line clog issue. But I will definitely use them again and I’m grateful for the proper Covid protocol that their technicians follow.
Nothing but good things to say about the service performed by the technician Mark Iannitto from Mr. Rooter plumbing. Mark was very professional and knowledgeable. He took the time to explain what he was going to do and options available to me with the cost upfront. Mark was able to unclog my sewer but with a camera inspection showed me what the issue was and how to prevent future problems. Me. Rooter plumbing was called at 3:00 on a Friday afternoon and was scheduled for a 4:00 to 6:00 time frame that evening. Again the technician was courteous and very professional. I would highly recommend this company for your plumbing needs. They also did not charge me just to show up like a lot of companies now do. Thanks again to Mark and Mr. Rooter plumbing for getting my system up and running again.