NextMark Credit Union

I was referred to NextMark Credit Union by a friend, and I can affirm that, opening an account with them was one of the best experiences I had with any institution I had worked with.
The agency itself is modern, clean, extremely accessible and each and every agent, in different departments I had the pleasure to meet were pleasant and helpful. Very welcoming environment. Chintha assisted me on opening an account. She is quick and extremely efficient.

We were fortunate to encounter Chintha at NextMark Fairfax County Credit Union to sort out accounts after our Mother passed away. Chintha assisted with a multitude of things that needed to be done, facilitated any changes and kept in constant contact with us from start to finish. She was one of the kindest, helpful, professional and thorough people we have experienced. The bank and its customers are fortunate to work with her. Thank you.

I had the pleasure of working with Sonia who truly exceeded my expectations in every aspect of the loan process. From our initial meeting, it was clear that her services were unmatched. Grateful for her assistance and would highly recommend her services.

Thank you so very much Semira for all of your help in securing our loan for our new car ..You were organized & professional,as well as kind . Looking forward to have another opportunity to work with you for another loan application. Credit Union bank one of the best for offering us a good rates at this time.

I had to do an urgent online transaction with NextMark Credit Union which required me to call a bank representative to verify my ID and virtual signatures, and to process multiple forms and tax documents. Bank Representative Benjamin Ellis assisted me with the transaction and made it a smooth and pleasant experience. He was courteous, professional and patient, and even stayed on the phone with me after banking hours to ensure that the transaction went through successfully. This was one of the best customer service experiences I have had with any establishment. This is a good example of how you build customer loyalty.