Category: | Car repair, |
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Address: | 5610 Sandy Lewis Dr, Fairfax, VA 22032, USA |
Postal code: | 22032 |
Phone: | (703) 766-2400 |
Website: | https://caliber.com/find-a-location/burke |
Monday: | 7:30 AM – 5:30 PM |
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Tuesday: | 7:30 AM – 5:30 PM |
Wednesday: | 7:30 AM – 5:30 PM |
Thursday: | 7:30 AM – 5:30 PM |
Friday: | 7:30 AM – 5:30 PM |
Saturday: | 9:00 AM – 12:00 PM |
Sunday: | Closed |
I was very impressed with their communication. I always knew at what step the process was. They did a marvelous job repairing my son's car. It even looks better than when we bought it! It was our first insurance claim and I have never had such a great experience. Will definitely recommend!
Excellent communications with regular status updates. The repair work was done beautifully.
Just a note of caution. Geico told me to go to “Fairfax,” but their partnership is with the “Burke” location. I drove to the wrong place. Once I got to the Burke shop, everything was handled seamlessly. Very happy with the whole experience and the high quality of their workmanship.
Came in to get something small done on my vehicle, got quoted in the range of 30-50 dollars at 2 other local places. When I came to caliber collision, Martin took care of me and got the small repair finished in under 30 minutes stating that it was “not a big deal”. I tried leaving a tip, but he would not accept it. I usually don’t leave reviews but the generosity and no-gimmick customer service I received at caliber collision was something I admire about this business. Definitely recommend if you are looking for an honest body shop.
No one ever wants to visit a collision shop, but if you have to, I would highly recommend Caliber Collision in Fairfax, VA. Caliber worked with our insurance company to get the repair done as promised. They successfully re-repaired our vehicle which was repaired at another shop. Caliber's personnel are courteous and knowledgeable. They keep us informed every step of the repair process. Mask and social distancing are observed. We are very happy with the repair.